Does knowledge management practice produce accounting employee productivity in the tourism business in Thailand?

Ritsri, Uma; Meeprom, Supawat

doi:10.1080/13032917.2019.1708424

Cited by 13 publications

(11 citation statements)

References 52 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…The KS which is the component of KM has helped in increasing employee performance in the Asian context and helps the tourism business to achieve a competitive advantage. Further KS helps an individual by acquiring knowledge and for Organizations, its knowledge sharing brings a crossculture environment to tourism (Lim SangGon, 2021;Yang and Wan, 2004;Yiu and Law, 2014;Ritsri and Meeprom, 2020) and encourages regional tourism during mega-events (Werner et al, 2015).…”

Section: Organizational Managerial Individualmentioning

confidence: 99%

“…Africa Mearns and Du Toit, 2008;Usoro and Abiagam, 2018;Salem, 2014Asia Tajeddini et al, 2020Liu and Lee, 2015;Huang et al, 2015;Adam and Urquhart, 2009;Pyo ,2005;Yang and Wan, 2004;Pyo and Chang, 2002;Pholphirul et al, 2021;Liu and Dong, 2021;Horng et al, 2020;Chen and Lee, 2017;Yiu and Law, 2014;Yap and Ineson, 2010;Pyo, 2005;Ghosh and Chatterjee, 2021;Ritsri and Meeprom, 2020;Jalilvand et al, 2019;Higuchi and Yamanaka, 2019;Bagiran Ozseker, 2019;Srivastava and Joshi, 2018;Bhati et al, 2016;Beesley and Chalip, 2011;Pyo et al, 2002Europe Dias et al, 2020Martínez-Martínez et al, 2015;Sigala and Chalkiti, 2015;Thomas and Wood, 2014;Paraskevas et al, 2013;Heide et al, 2009;Dias et al, 2020;Centobelli and Ndou, 2019;Shamim et al, 2019;Cortese et al, 2019;Nieves and Diaz-Meneses, 2018;Sheehan et al, 2016;Nieves and Diaz-Meneses, 2016;Granquist and Nilsson, 2016;Cooper, 2015;…”

Section: Geographies Citationsmentioning

confidence: 99%

See 1 more Smart Citation

The role of knowledge management in the tourism sector: a synthesis and way forward

Anand

Shantakumar

Muskat

et al. 2022

JKM

View full text Add to dashboard Cite

Purpose This study aims to explore and synthesize the role of knowledge management (KM) in tourism organizations (including micro, small, medium and large enterprises and destination management organizations). Design/methodology/approach This study adopts systematic review methods to synthesize the role of KM in tourism from 90 journal articles. Findings This study identifies the prominent theories adopted to explore the relation and impact of KM in the tourism sector, the geographic distribution of the literature and thorough qualitative synthesis. This study identifies the critical research themes investigated and the outcome of KM applications. Finally, through reviews, this study identifies critical gaps in the literature and offer promising avenues to advance the KM in tourism research. Originality/value This is one of the few papers that comprehensively review the role of KM in the tourism industry and offer implications.

show abstract

Section: Organizational Managerial Individualmentioning

confidence: 99%

Section: Geographies Citationsmentioning

confidence: 99%

The role of knowledge management in the tourism sector: a synthesis and way forward

Anand

Shantakumar

Muskat

et al. 2022

JKM

View full text Add to dashboard Cite

show abstract

“…Butt et al (2018) prove in their research that the knowledge management process can increase knowledge-worker productivity. Tsirikas and Katsaros (2014), Ritsri and Meeprom (2019) and Ibidunni et al (2019) also proves that employee productivity is positively influenced by knowledge management practices. In addition, and more specifically, the knowledge sharing process, also has a significant positive effect on increasing employee productivity (Salis and Williams, 2010;Aboelmaged, 2018;Torabi and El-Den, 2017).…”

Section: Introductionmentioning

confidence: 86%

Knowledge-Worker Productivity in Defense Industry: The Role of Knowledge Management through Employees’ Adaptability and Job Satisfaction

Wardhani

Noermijati

Sunaryo

2022

mem

View full text Add to dashboard Cite

This research aims to investigate the direct effect of knowledge management on knowledge-worker productivity and the indirect effect mediated by employees' adaptability and job satisfaction. The research was conducted at PT. Pindad (Persero) Malang as a specific knowledge-based manufacturing industry company. The research population is employees who work in the department that is closely related to the knowledge of ammunition products. Furthermore, 203 employees became the research sample taken proportionally and randomly from the population using proportionate random sampling technique. The data analysis method was carried out using a structural equation modeling (SEM) model with a partial least square (PLS) approach. The results indicate that knowledge management has no significant effect on knowledge-worker productivity, but knowledge management has a significant effect on adaptability, and adaptability has a significant effect on knowledge-worker productivity. Knowledge management also has a significant effect on job satisfaction, and job satisfaction also has a significant effect on knowledge-worker productivity. Thus, adaptability and job satisfaction have a full mediating role on the effect of knowledge management on knowledge-worker productivity. This research contributes fill the research gap on the influence of knowledge management on knowledge-worker productivity with the presence of adaptability and job satisfaction as a mediating variable.

show abstract

“…To succeed, any organization understands the need to foster organizational support (Karatepe, 2012). Developing a cooperative team culture that emphasizes trust, empathy, fairness, and benevolence is critical to becoming a highly productive group (Ritsri and Meeprom, 2020). Employees are likely to indulge in OCB when they feel strong team support.…”

Section: Pss Ocb and Ilmentioning

confidence: 99%

Impact of perceived supervisor support and leader-member exchange on employees’ intention to leave in public sector museums: A parallel mediation approach

Asif

Li²,

Hussain³

et al. 2023

Front. Psychol.

View full text Add to dashboard Cite

High staff turnover in certain public sector organizations in Pakistan is a challenging problem, and organizations strive to reduce this issue using different mechanisms. Therefore, this research investigates the parallel mediation impact of perceived organizational support (POS) and organizational citizenship behavior (OCB) on the relationships among perceived supervisor support (PSS), leader-member exchange (LMX), and employee’s intention to leave (IL). Data were collected from 482 employees working in public sector museums in Pakistan in three waves. Structural equation modeling (SEM) with a two-step approach was used to evaluate the data. The research found that both POS and OCB mediate the negative relationship between PSS and IL and between LMX and IL in a parallel mediation mechanism. Public sector museums should focus on providing visible supervisory support and develop a healthy work environment where the exchange relationship between supervisors and subordinates strengthens to reduce the possibility of the employee’s leave intentions.

show abstract

Does knowledge management practice produce accounting employee productivity in the tourism business in Thailand?

Cited by 13 publications

References 52 publications

The role of knowledge management in the tourism sector: a synthesis and way forward

The role of knowledge management in the tourism sector: a synthesis and way forward

Knowledge-Worker Productivity in Defense Industry: The Role of Knowledge Management through Employees’ Adaptability and Job Satisfaction

Impact of perceived supervisor support and leader-member exchange on employees’ intention to leave in public sector museums: A parallel mediation approach

Contact Info

Product

Resources

About