2018
DOI: 10.1016/j.jbusres.2018.03.011
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Does language matter? A cross-national comparison of the moderating effect of language on website information-processing

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Cited by 19 publications
(17 citation statements)
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References 77 publications
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“…Results are also in line with previous literature on consumers’ buying decision process stating the importance of securing customers’ attention to persuade them to purchase (e.g., Behe, Zhao, Sage, Huddleston, & Minahan, ; Rihn & Yue, ). This study is also in line with Alcántara‐Pilar et al () and Alonso Dos Santos, Calabuig Moreno, Rejón Guardia, et al () who provide support on the idea that the characteristics of websites play an important role in customers’ evaluations about the website, the products offered by the firm as well as their attitude toward the companies, their products and the intention to buy.…”
Section: Discussionsupporting
confidence: 89%
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“…Results are also in line with previous literature on consumers’ buying decision process stating the importance of securing customers’ attention to persuade them to purchase (e.g., Behe, Zhao, Sage, Huddleston, & Minahan, ; Rihn & Yue, ). This study is also in line with Alcántara‐Pilar et al () and Alonso Dos Santos, Calabuig Moreno, Rejón Guardia, et al () who provide support on the idea that the characteristics of websites play an important role in customers’ evaluations about the website, the products offered by the firm as well as their attitude toward the companies, their products and the intention to buy.…”
Section: Discussionsupporting
confidence: 89%
“…This study is also in line with Alcántara-Pilar et al (2018) and Alonso Dos Santos, Calabuig Moreno, Rejón Guardia, et al (2016) who provide support on the idea that the characteristics of websites play an important role in customers' evaluations about the website, the products offered by the firm as well as their attitude toward the companies, their products and the intention to buy.…”
supporting
confidence: 82%
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“…The results show that the direct paths between collaborative culture and BP ( clan bp = .03; p > .05) and between controlling culture and BP ( hier bp = .03; p > .05) are close to zero and not significant, while the direct effects of both collaborative culture and controlling culture on IMC ( clan imc = .52; p < .05; hier imc = .32; p < .05), and of IMC on BP ( imc bp = .57; p < .05) were significant. These results are in line with the recommendations of Baron and Kenny (1986) and other more recent publications (Shrout and Bolger, 2002;Alcántara-Pilar et al, 2018;Manzi et al, 2019;Carlson et al, 2019); and thus full mediation is deemed to exist.…”
Section: Table 4 About Heresupporting
confidence: 91%