“…Various performance indicators have been studied, including: - cost efficiency (Jiang et al , 2006);
- productivity (Fariñas et al , 2014; Michel and Rycx, 2014; Caniato et al , 2015);
- flexibility (Scherrer-Rathje et al , 2014);
- innovation performance (Nieto and Rodríguez, 2011);
- competitiveness (Cerruti, 2008; Mohiuddin and Su, 2013);
- commercial and financial performance (e.g. sales growth, market share, profitability) (Kotabe and Mol, 2009; Salimath et al , 2008; Ceci and Masciarelli, 2010; Oke and Kach, 2012; Sanchís-Pedregosa and Palacín-Sánchez, 2014); and
- shareholder value (Prezas et al , 2010).
…”