2023
DOI: 10.1177/21695067231192415
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Does prior experience influence trust in novel automation systems? A study on two mobility platforms

Shashank Mehrotra,
Kevin Salubre,
Kumar Akash
et al.

Abstract: Rapid advances in shared mobility and vehicle automation have led to a monumental shift of interest toward developing automated systems. However, automation development has wider implications for how end users would trust these novel automation systems. This research explored how the experience with prior automation systems and exposure to vehicles of similar form factors may influence trust when they would encounter novel mobility with a similar type of automation and form factor. A simulator study was design… Show more

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