2016
DOI: 10.1111/ajps.12252
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Does Race Affect Access to Government Services? An Experiment Exploring Street‐Level Bureaucrats and Access to Public Housing

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Cited by 169 publications
(136 citation statements)
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“…With few exceptions, correspondence audits regularly find lower phone and/or email response rates for applications with black names compared to white names in both employment and housing (Gaddis 2015;Hanson et al 2016;Hogan and Berry 2011). Researchers have continued to find evidence of racial discrimination even as correspondence audits have expanded to include a broader domain of actors, such as politicians, prospective roommates, public officials, and health care professionals (Butler and Broockman 2011;Einstein and Glick 2017;Gaddis and Ghoshal 2017;Giulietti, Tonin, and Vlassopoulos 2015;Sharma, Mitra, and Stano 2015).…”
mentioning
confidence: 99%
“…With few exceptions, correspondence audits regularly find lower phone and/or email response rates for applications with black names compared to white names in both employment and housing (Gaddis 2015;Hanson et al 2016;Hogan and Berry 2011). Researchers have continued to find evidence of racial discrimination even as correspondence audits have expanded to include a broader domain of actors, such as politicians, prospective roommates, public officials, and health care professionals (Butler and Broockman 2011;Einstein and Glick 2017;Gaddis and Ghoshal 2017;Giulietti, Tonin, and Vlassopoulos 2015;Sharma, Mitra, and Stano 2015).…”
mentioning
confidence: 99%
“…Our research suggests that not only do public officials discriminate on the basis of race/ethnicity (Adida, Laitin, and Valfort 2010;Butler and Broockman 2011;Einstein and Glick 2017) -the most commonly used treatment in audit studies of public officials (Costa 2017) -they also do so against minority religious groups such as Muslims and atheists. Even though religion is a legally protected category, these groups still face substantial hurdles as they seek to gain access to basic public services.…”
Section: Medium [Compatibility Inquiry] High [Accommodation Requesmentioning
confidence: 82%
“…5 This feature allows us to make very precise inferences as well as use an experimental design that enables us to unpack the treatment effects that we observe. In broad strokes, whereas many audit studies focus on elected officials, ours focuses on street level bureaucrats, a group that has received much less attention in the literature (Einstein and Glick 2017;Hemker and Rink 2017) and that may behave differently than elected officials given the relative lack of electoral pressures (Dropp and Peskowitz 2012). Our results suggest that Muslims and atheists face substantially higher hurdles in obtaining public services and that these effects are at least partially driven by a perception that intense beliefs about religion impose a cost or burden on public officials that they would rather avoid.…”
Section: Medium [Compatibility Inquiry] High [Accommodation Requesmentioning
confidence: 99%
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“…Researchers have continued to find evidence of racial discrimination even as correspondence audits have expanded to include a broader domain of actors, such as politicians, prospective roommates, public officials, and health care professionals (Butler and Broockman 2011;Einstein and Glick 2017;Gaddis and Ghoshal 2017;Giulietti, Tonin, and Vlassopoulos 2015;Sharma, Mitra, and Stano 2015).…”
Section: Introductionmentioning
confidence: 99%