Does Training Improve The Quality of The Workforce? (Study at PT Bintang Saka Enam Delapan)

Abstract

Employee training programs must be carried out in accordance with the analysis of the scope of work so that employees know the objectives to be carried out. This study aims to examine the effect of training and work discipline in improving employee performance through job satisfaction as an intervening. The novelty in this research is finding the main role of training in improving the quality of the workforce which is reinforced by job satisfaction. This study is limited to workers at PT Bintang Saka Enam Delapan with a sample of 83 people. Data analysis technique using SEM-PLS. Based on the bootstrapping test, the training results have a significant positive effect on performance; work discipline has a significant positive effect on performance; training has a significant positive effect on job satisfaction; work discipline has a significant positive effect on job satisfaction; and job satisfaction have a significant positive effect on performance. Job satisfaction has been shown to partially mediate training and work discipline on performance.