Does Who You Are or Appear to Be Matter?: Understanding Identity-Based Harassment in Social VR Through the Lens of (Mis)Perceived Identity Revelation

Abstract

The popularity of social virtual reality (VR) platforms such as VRChat has led to growing concerns about new and more severe forms of online harassment targeting one's identity characteristics (i.e., identity-based harassment ). Social VR users with marginalized identities (e.g., women, LGBTQIA+ individuals, and racial/ethnic minorities) have been reported as particularly vulnerable to such harassment. This is mainly because social VR can make one's offline identity known to others (i.e., what we term identity revelation in this work) through a unique combination of avatar design, voice use, and immersive full- or partial-body tracking. To address these safety concerns, there is an urgent need to unpack the complex dynamics surrounding how one's offline identity is (mis)perceived by others, and how these (mis)perceptions may affect identity-based harassment in social VR. This study thus utilizes a large-scale survey with 223 social VR users across six continents/regions of the world with varying social VR experiences and identities to investigate (1) the relationship between identity-based harassment in social VR and (mis)perceptions of selective identity revelation practices, (2) how embodying one's identity in social VR might actually be less risky than once thought, and (3) how who you are does still matter when it comes to identity-based harassment in social VR. It also highlights the need to better account for understudied aspects of identity-based harassment in social VR and to better educate social VR users on the interplay between harassment and (mis)perceived identity revelation in these spaces.