Doing digital exclusion – technology practices of older internet non-users

Gallistl, Vera; Rohner, Rebekka; Hengl, Lisa; Kolland, Franz

doi:10.1016/j.jaging.2021.100973

Cited by 33 publications

(20 citation statements)

References 30 publications

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“…It seems as if receiving support is associated with and necessitates a form of agency. Previous studies have also highlighted the agentic role of older adults (see Gallistl et al, 2021;Quan-Haase et al, 2016), and this study contributes to this research by showing how older adults exert agency in various ways in different types of media appropriation processes.…”

Section: Discussionmentioning

confidence: 53%

“…Researchers have commonly studied the role of social support agents -often including "warm experts" such as family members and friends -and have revealed how support agents contribute to appropriation by giving old or new devices, by identifying needs and advocating for new media practices, and by helping in the process of installation and initial learning (Bakardjieva, 2005;De Schutter et al, 2015;Hänninen et al, 2020;Khvorostianov, 2016;Olsson & Viscovi, 2018;Quan-Haase et al, 2016;Tan & Chan, 2018;Tsai et al, 2015). Studies have also revealed how family members sometimes serve as an obstacle in the process of appropriation, as they may lack engagement in the process of teaching (Gallistl et al, 2021;Khvorostianov, 2016;Tan & Chan, 2018). In addition, studies have shown how older adults' own interests can drive appropriation, for instance, a general interest in new technology or a passion for reading books can result in the acquisition of digital media (such as e-books) (De Schutter et al, 2015;Quan-Haase et al, 2016).…”

Section: Introductionmentioning

confidence: 99%

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Relational components in the use of digital devices and apps: Mapping media appropriation processes among older adults in Sweden

Martínez

2022

Nordicom Review

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Since access to and use of digital devices and applications often become more challenging with age, it is important to study how media appropriation processes unfold later in life. The present article contributes to existing research by applying the concept of transaction – developed within relational sociology – to study digital media appropriation. Using this concept, I focus on how older adults’ relations with various actors (known others, distant others, and non-human transactors) fuel the appropriation of digital devices and apps. Drawing on interviews with 22 older adults (70–94 years of age), I identify four types of appropriation processes. This shows the diversity of ways in which digital devices and apps enter the lives of older adults and the diversity of agentic roles in media appropriation. The results also reveal how a sense of coercion in media appropriation was present among the older adults, especially in relation to their children.

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Section: Discussionmentioning

confidence: 53%

Section: Introductionmentioning

confidence: 99%

Relational components in the use of digital devices and apps: Mapping media appropriation processes among older adults in Sweden

Martínez

2022

Nordicom Review

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“…Older adults are surrounded by digital technology in their everyday lives. Therefore, their actual encounters with digital technology and the internet happens outside of course settings and in many different places, such as while observing younger people using digital technology in public spaces or when using an ATM [ 57 ]. Hence, the learning process is not restricted to the course setting, but it happens in various places [ 58 ].…”

Section: Resultsmentioning

confidence: 99%

“…Therefore, learning programmes need to consider the heterogeneity of older users and especially of older non-users to go beyond one-size-fits-all solutions. However, in the context of non-users, social contacts are mostly referred to as a barrier to appropriation, because of a lack of support or avoidance of using the internet directly through proxy usage [ 57 ].…”

Section: Resultsmentioning

confidence: 99%

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A Multilevel Model of Older Adults’ Appropriation of ICT and Acquisition of Digital Literacy

Kärnä

Aavikko

Rohner

et al. 2022

IJERPH

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Digital literacy refers to a set of competencies related to the skilled use of computers and information technology. Low digital skills can be a barrier for older adults’ full participation in a digital society, and COVID-19 has increased this risk of social exclusion. Older adults’ digital inclusion is a complex process that consists of the interplay of structural and individual factors. The ACCESS project unwrapped the complexity of the process and developed an innovative, multilevel model that illustrates how societal, institutional, material and pedagogical aspects shape adults’ appropriation of digital literacy. A holistic model describes factors contributing to older adults’ digital literacy, acknowledging sociocultural contexts, environments, learning settings and instruction practices for learning digital literacy. Instead of seeing older adults’ reasons for learning digital skills purely as individual choice, this model recognizes the interpersonal, institutional and societal aspects that implicitly or explicitly influence older adults’ acquisition of digital literacy. The results offer a tool for stakeholders, the research community, companies, designers and other relevant stakeholders to consider digital skills and the given support. It demands diverse communication between different stakeholders about the things that should be discussed when organizing digital support in digitalized societies.

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Health-related resources and social support as enablers of digital device use among older Finns

Eronen,

Portegijs,

Rantanen

2024

J Public Health (Berl.)

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Aim Older adults show considerable diversity in their use of digital devices, e.g., computers, tablets, and smart phones: some are non-users, some are learning to use them, and some use them fluently. The factors contributing to older adults’ digital device use are likely to differ between learners and fluent users. This paper examines whether different socioeconomic and health-related factors are associated with different levels of digital device use among older Finnish men and women. Subject and methods Data from 750 community-dwelling men and women were collected with face-to-face interviews and postal questionnaires and analyzed using multinomial logistic regression analysis. Results Younger age, presence of social support, and being partnered were associated with being a learner in digital device use, and higher education, a higher occupational status in working age, and higher health literacy were associated with being a fluent digital device user. Poor self-rated health was negatively associated with being a fluent user. Conclusions Fluent digital device users have personal resources, such as higher education, good health, and high health literacy, that contribute to their digital skills. Social resources are important enablers for those learning to use digital devices.

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Doing digital exclusion – technology practices of older internet non-users

Cited by 33 publications

References 30 publications

Relational components in the use of digital devices and apps: Mapping media appropriation processes among older adults in Sweden

Relational components in the use of digital devices and apps: Mapping media appropriation processes among older adults in Sweden

A Multilevel Model of Older Adults’ Appropriation of ICT and Acquisition of Digital Literacy

Health-related resources and social support as enablers of digital device use among older Finns

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