Doing good to do well? Corporate social responsibility reasons, practices and impacts in small and medium accommodation enterprises

Tamajón, Lluís Garay; Font, Xavier

doi:10.1016/j.ijhm.2011.04.013

Cited by 380 publications

(369 citation statements)

References 74 publications

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“…Research remains largely inconclusive with regards to a positive relationship between CSR and CFP (Lee, 2008) and this is especially the case for the service sector and small enterprises (Garay & Font, 2012).…”

Section: Generic Corporate Social Responsibility (Csr)mentioning

confidence: 99%

Heritage tourism, CSR and the role of employee environmental behaviour

et al. 2015

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. (2015) 'Heritage tourism, CSR and the role of employee environmental behaviour.', Tourism management., 48 . pp. 399-413. Further information on publisher's website:http://dx.doi.org/10.1016/j.tourman. 2014.12.015 Publisher's copyright statement: NOTICE: this is the author's version of a work that was accepted for publication in Tourism Management. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be re ected in this document. Changes may have been made to this work since it was submitted for publication. A de nitive version was subsequently published in Tourism Management, 48, June 2015, 10.1016/j.tourman.2014.12.015 . Additional information:Use policyThe full-text may be used and/or reproduced, and given to third parties in any format or medium, without prior permission or charge, for personal research or study, educational, or not-for-pro t purposes provided that:• a full bibliographic reference is made to the original source • a link is made to the metadata record in DRO • the full-text is not changed in any way The full-text must not be sold in any format or medium without the formal permission of the copyright holders.Please consult the full DRO policy for further details.

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Section: Generic Corporate Social Responsibility (Csr)mentioning

confidence: 99%

Heritage tourism, CSR and the role of employee environmental behaviour

et al. 2015

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“…The authors concluded that CSR activities would improve the tourism enterprises' financial performance. Garay and Font (2012) maintained that businesses that take sustainability actions for eco-savings reasons perform best financially. On the other hand, the authors contended that the businesses that take sustainability actions for moral reasons are happy with their financial performance.…”

Section: Kirkmentioning

confidence: 99%

Advancing the Sustainable Tourism Agenda Through Strategic CSR Perspectives

Camilleri

2013

Tourism Planning & Development

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This paper links the corporate social responsibility (CSR) paradigms to the sustainability agenda. The objective is to sharpen the strategic base of responsible behaviour in tourism enterprises. The design follows a comprehensive literature review about sustainable tourism from a hospitality industry perspective. Theoretical underpinnings suggest that the tourism and hospitality industries are continuously witnessing changing attitudes on the part of both the consumers and the enterprises. This contribution provides some details about the sustainability agenda as it explains how it emerged following Brundtland's report. Afterwards, it identifies key contributors who raised the issue of sustainable tourism as well as CSR policies, including intergovernmental committees and non-governmental organisations. It is believed that synergistic and shared value approaches are relatively straightforward and uncomplicated. Therefore, such notions are more easily taken up by academics or by tourism and hospitality stakeholders. There is continuous discourse in many international fora, conferences, seminars and colloquia about sustainable tourism, responsible behaviour and the related subjects. However, the discussions are usually characterised by presentation of theories which define the concepts, rather than being practical workshops which identify the business case and how to trigger active participation in the tourism industry. Relevant literature indicates that value-driven approaches focus on improving tourism and hospitality business performance through effective and efficient practices in their workplace environments. This contribution suggests that long-term sustainability can be reached if industry practitioners successfully address their societal and community deficits.

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“…Since the concept of CSR is new in business sector especially in the hotel industry [13,14]; it is not considered as a large company and lacked an extensive research works But it has a good position to practice corporate social responsibility whatever the sizes it [15]. Especially in the workplace/ employee any business organization needs to be addressed.…”

Section: Background Of the Studymentioning

confidence: 99%

“…Especially in the hotel industry CSR is gaining ground; possibly because hotels are of manageable size, and committed hotels can achieve a lot. Many writers (Garay and Font [15]; Inoue and Lee [16]; Baltruschat [17]; Argandona [18]; Efiong [19]) indicated that hotel industry in the tourism industry is the best actor for the achievement of corporate social responsibility ideology in their business practice.…”

Section: Statement Of the Problemmentioning

confidence: 99%

“…In the age of social media the customers, the employees, the community's access information and more democratized and empowered. He or she expects businesses to reinvest in the communities where they have earned a profit [20] most of the writers and organization [7,11,15,18,19] agreed that not only the large multinational companies are the responsible to the wider communities but also the national small and medium enterprises are also have an ideal place to undertake CSR locally and more important than the larger companies. In support to this Tom Fox wrote "from an individual street hawker (seller) to a complex multinational enterprise, every business entity has its stakeholders and its impacts on society, both positive and negative".…”

Section: Statement Of the Problemmentioning

confidence: 99%

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Practices and Challenges of Corporate Social Responsibility (CSR) in the Hospitality Industry: The Case of First Level Hotels and Lodges in Gondar City, Ethiopia

Hailu¹,

Tf²

2015

J Tourism Hospit

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Now a day, hospitality industry establishments especially hotels and lodges are the major component and come up with in the business area in Corporate Social Responsibility (CSR) concept, the major concern of 21 century business enterprise. Tourism and hospitality industry as a business sector this study investigates the question of what are the employee oriented CSR practices in the first level hotels and lodges in Gondar city. To investigate and identify the issues a descriptive type of research was applied with a survey design. As far as the data collection instrument; close ended questionnaire were used to collect primary data. Concerning to the sampling technique, a sample of 133 employees were involved from each ten hotels and lodge that were selected based on simple random sampling method with the judgment of one year and above service year. For the interview all the ten first level hotels and lodges managers was contacted. The finding of the study revealed, the first level hotels and lodges in the Gondar city practice gender equality acceptance, the commitment to balance the private and professional life, the employees freedom to go freely in sick and maternity were the highly practiced area while; reward and proper salary system, secure job and promotion of work were less practiced issues to the employees. Based on the finding of the study constructive recommendations including involve in employee related CSR practices especially in the practice of competitive salary and reward system, secure job adjustments for the long term, health and safety for the employee are forwarded.

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Doing good to do well? Corporate social responsibility reasons, practices and impacts in small and medium accommodation enterprises

Cited by 380 publications

References 74 publications

Heritage tourism, CSR and the role of employee environmental behaviour

Heritage tourism, CSR and the role of employee environmental behaviour

Advancing the Sustainable Tourism Agenda Through Strategic CSR Perspectives

Practices and Challenges of Corporate Social Responsibility (CSR) in the Hospitality Industry: The Case of First Level Hotels and Lodges in Gondar City, Ethiopia

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