“…An exception is the study by Kelley, Lune, and Murphy (2005), who analyzed the importance of the phenomenon volunteering for organizational transition. The authors demonstrated the effects of organizational transition (professionalization) on the experience of volunteers and the breakdown of volunteer commitment in an organization called prevention point.…”
Section: President Of a Patient Organizationmentioning
This qualitative field study examines how volunteering and managerialism shape the organizational identity of six patient organizations from six different European countries. Volunteers represent a large part of the workforce in most voluntary associations. Even though the phenomenon of volunteering is becoming more and more important for organizations and society alike, so far it has only been studied at the individual level. The authors draw on the theoretical concept of dual organizational identities to describe the two differing collective self-descriptions that were present in the patient organizations. Drawing on 34 narrative interviews and focus groups, the authors document the differing perceptions of volunteers and paid staff about their organization's identity and show how the conflicting dimensions-volunteer identity and managerial identity-result in intraorganizational conflict.
“…An exception is the study by Kelley, Lune, and Murphy (2005), who analyzed the importance of the phenomenon volunteering for organizational transition. The authors demonstrated the effects of organizational transition (professionalization) on the experience of volunteers and the breakdown of volunteer commitment in an organization called prevention point.…”
Section: President Of a Patient Organizationmentioning
This qualitative field study examines how volunteering and managerialism shape the organizational identity of six patient organizations from six different European countries. Volunteers represent a large part of the workforce in most voluntary associations. Even though the phenomenon of volunteering is becoming more and more important for organizations and society alike, so far it has only been studied at the individual level. The authors draw on the theoretical concept of dual organizational identities to describe the two differing collective self-descriptions that were present in the patient organizations. Drawing on 34 narrative interviews and focus groups, the authors document the differing perceptions of volunteers and paid staff about their organization's identity and show how the conflicting dimensions-volunteer identity and managerial identity-result in intraorganizational conflict.
“…The ASB may very well owe its success and longevity to its historical disorganization. Despite success in reaching their immediate goals, members of informal organizations such as ASB seem plagued by their inability to become organized and often worry about the existence of their organization as a reifi cation of their initial intentions (Kelley, Lune, & Murphy, 2005). The isomorphic pressure to formalize is one avenue to legitimacy (Deephouse & Carter, 2005), enabling the introduction of formal structures in the hopes of ensuring organizational survival.…”
Section: The Case For Not Creating a Mission Statement For Asbmentioning
“…New volunteers are trained to do specific tasks, not to participate in the organization as a whole. Kelley et al (2005), in their study of an organizational transition from an underground syringe exchange program to a legal, public funded service organization in San Francisco, found that in the new setting, volunteers were mainly doing the unpaid work, while staff made the operational decisions, and volunteers were increasingly left out of information sharing and decision making. The organization more strongly aligned with public institutions and authorities instead of its earlier commitment to the community it was serving.…”
Section: Organizational Transformationsmentioning
confidence: 99%
“…Several studies examine the consequences for volunteering of an organizational transformation from a traditional grassroots association to a more professionalized organization (Kelley et al 2005;Lie and Baines 2007;Warburton and McDonald 2009). This organizational change is mainly caused by a changing policy environment, involving increased public funding, processes of marketization, the emergence of a more competitive environment, a new contract culture and new demands for professionalism.…”
Section: Organizational Transformationsmentioning
confidence: 99%
“…In other TSOs a hierarchy is installed, with volunteers being excluded from decision-making roles and performing less risky or ancillary tasks, leaving the complex or more important tasks to paid staff members (cf. Kelley et al 2005).…”
Section: Volunteers and Paid Staff Membersmentioning
Traditionally, volunteers are core participants in classic voluntary associations; however, the organizational context of volunteering has changed significantly in recent decades through the proliferation of new and hybrid settings of participation that mingle roles and rationalities of civil society, state and market. In this chapter, I examine the consequences of this organizational change for the nature and functions of volunteering by means of a literature review.
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