Don't go with the ‘FLO’ – a student mobile texting service to enhance nursing student retention

Boath, Elizabeth; Jinks, Annette; Thomas, Nigel; Thompson, Roy; Evans, Jayne; O'Connell, Phil; Taylor, Lisa

doi:10.1016/j.nedt.2016.06.019

Cited by 15 publications

(15 citation statements)

References 21 publications

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“…Most straightforward of the interventions offered was a text messaging service or smartphone‐based messaging app. Two studies investigated how text messaging could offer emotional and social support to nurses – one using a qualitative approach (Bautista & Lin, ) and another using mixed methodology (Boath et al, ). Bautista and Lin () set out to explore how Filipino nurses used smartphone messaging apps such as Facebook Messenger and Viber.…”

Section: Resultsmentioning

confidence: 99%

“…Boath et al () aimed to evaluate how text messaging could be used as a means of pastoral support for student nurses and reduce high levels of attrition in undergraduate nurse training. They did this by investigating the use of text messaging for 178 first‐year student nurses in the UK.…”

Section: Resultsmentioning

confidence: 99%

“…Despite the heterogeneity in format and type of intervention offered, all studies reported positive outcomes. All included studies found that technology‐mediated interventions were beneficial to nurses with some providing evidence these could decrease anxiety and stress (Boath et al, ; Hersch et al, ; Motamed‐Jahrom et al, ; Spadaro & Hunker, ; Villani et al, ). Additionally, participants reported that benefits to online socialization included catharsis, improved coping and a sense of community.…”

Section: Discussionmentioning

confidence: 99%

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Using technology to support the emotional and social well‐being of nurses: A scoping review

Webster

Oyebode

Jenkins

et al. 2019

Journal of Advanced Nursing

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Aims: (a) To review the literature on the use of technology to offer emotional and social support to nurses; (b) to identify and evaluate gaps in the research; (c) to assess whether a systematic review would be valuable and (d) to make recommendations for future research.Design: A robust methodological scoping framework was used as the basis for this review design. A manualized systematic approach to quality appraisal was implemented. Data Sources: Between 11-12 June 2018, five databases were searched. A search of the grey literature was conducted alongside hand searching reference lists of included studies. Review Methods: Two researchers conducted the literature search, data extraction and quality appraisal. Three searches were conducted, combining nursing and technological terms. A narrative review approach to knowledge synthesis was used to compare and evaluate included studies. Results: Eleven articles were retrieved. Results are presented under three subheadings: (a) text messaging and messenger apps; (b) social media and online forums; and (c) online interventions accessible via PC, smartphone and tablet. All included studies described how such provision could be beneficial; decreasing stress, isolation and anxiety and fostering a sense of community. Conclusion:The review identified a dearth of research into how technology can support the well-being of nurses. A high proportion of studies were based on student nurse populations using small sample sizes, therefore further research is needed. Impact: Technology may offer a sustainable and accessible means of providing support for nurses who find it difficult to communicate in person due to time pressures at work. It is important that the psychological well-being of nurses is seriously addressed as more nurses are now leaving than joining the profession. Online interventions may offer a sustainable and accessible means of providing support for busy nursing staff who have difficulty finding time to communicate with one another

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Section: Resultsmentioning

confidence: 99%

Section: Resultsmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

See 1 more Smart Citation

Using technology to support the emotional and social well‐being of nurses: A scoping review

Webster

Oyebode

Jenkins

et al. 2019

Journal of Advanced Nursing

View full text Add to dashboard Cite

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“…A connection to the institution was experienced by students through various support strategies available to them. Feeling linked to universities and a sense of belonging was experienced by student nurses (Gerrard and Billington 2014;McKendry et al 2014;Boath et al 2016). This feeling of connection was seen to have a positive impact on students continued engagement with various support strategies.…”

Section: Student Connection With the Institutionmentioning

confidence: 99%

Exploring support strategies for improving nursing student retention

Edge

Gladstone

2022

Nursing Standard

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“…Building on behavioral economics insights, colleges and universities have been exploring different strategies for reducing informational complexity with the goal of facilitating students' active decision making and promoting students' sense of belonging at the university (Boath et al, 2016;Boyd et al, 2020;Castleman, 2015;Castleman & Page, 2014;Fishbane & Fletcher, 2016Tinto, 2015Tinto, , 2017Witten et al, 2017). Tinto (2015) reports students are often overburdened with information and struggle to find the motivation to continue their education.…”

Section: Literature Reviewmentioning

confidence: 99%

Thx 4 the msg: Assessing the Impact of Texting on Student Engagement and Persistence

et al. 2022

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As colleges and universities strive to increase persistence and aid students in reaching graduation, they are utilizing alternative communication strategies like text messaging. Behavioral economics researchers suggest personalized, regular nudges can help college students make decisions that positively impact their college career and keep them on track for graduation. The current study presents the results of a randomized field experiment where a text messaging program was implemented in a large college at a public university. The intervention utilized a mixture of automated and personalized text messages from academic advisors and allowed for two-way communication between individual students and their major advisor. Mulitvariate analyses revealed the intervention had no impact on university persistence, but it did increase the odds of persisting in the college to the end of the semester, moving the average, overall college persistence rate from 93 to 95%. Effects were concentrated on underclass students, whose persistence rate moved from 87 to 93% at the college level. Underclass students also showed statistically significant university persistence effects, moving from 90 to 95%. Students who received texts but never engaged with the texting program were significantly less likely to request an advising appointment or to apply to be a student ambassador than were students in the control group. More research is needed to understand what motivates a student to engage with the texting software and to identify what the longer-term consequences of using text messaging to communicate with students might be.

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Don't go with the ‘FLO’ – a student mobile texting service to enhance nursing student retention

Abstract: It is concluded that FLO or use of similar mobile phone protocols can be a useful addition to approaches to improve undergraduate nursing student retention rates.

Cited by 15 publications

References 21 publications

Using technology to support the emotional and social well‐being of nurses: A scoping review

Using technology to support the emotional and social well‐being of nurses: A scoping review

Exploring support strategies for improving nursing student retention

Thx 4 the msg: Assessing the Impact of Texting on Student Engagement and Persistence

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