This article demonstrates that variations in ceiling height can prime concepts that, in turn, affect how consumers process information. We theorized that when reasonably salient, a high versus low ceiling can prime the concepts of freedom versus confinement, respectively. These concepts, in turn, can prompt consumers' use of predominately relational versus item-specific processing. Three studies found support for this theorizing. On a variety of measures, ceiling height-induced relational or item-specific processing was indicated by people's reliance on integrated and abstract versus discrete and concrete ideation. Hence, this research sheds light on when and how ceiling height can affect consumers' responses.T here appears to be widespread belief that ceiling height can affect the quality of indoor consumption experiences. Fischl and Gärling (2004) found that ceiling height ranked among the top three architectural details that influenced consumers' psychological well-being. Much anecdotal evidence also supports this view. A home development company that uses design ideas inspired by the guru of transcendental meditation maintains that homes with higher ceilings induce clearer and improved thinking, more energy, and better health among residents (Bivins 1997). Airplane manufacturers seem to concur that higher ceilings can enhance consumers' consumption experience, even if the increased height is only illusory. Such manufacturers use numerous techniques to engender the illusion of increased vertical space or volume in plane interiors, including repositioning overhead baggage bins, installing gently arched illuminated ceiling panels, and affixing wavy mirrors on the bulkheads beneath overhead storage bins (Lunsford and Michaels 2002).Despite such anecdotal evidence that ceiling height exerts *Joan Meyers-Levy is professor of marketing at the Carlson School of Management, University of Minnesota, Minneapolis, MN 55455 ( jmeyerslevy@csom.umn.edu). Rui (Juliet) Zhu is assistant professor of marketing at the Sauder School of Business, University of British Columbia, Vancouver, BC, Canada V6G 3J3 ( juliet.zhu@sauder.ubc.ca). Both authors contributed equally to this work. Financial support from the Social Sciences and Humanities Research Council of Canada is gratefully acknowledged. Corresponding author: jmeyerslevy@csom.umn.edu.
John Deighton served as editor and Gavan Fitzsimons served as associate editor for this article.
Electronically published June 1, 2007a critical influence on consumers, we were unable to uncover any theory or research that explains how, when, and why ceiling height might exert an effect. This article seeks to address this issue by investigating the thesis that ceiling height may affect the very manner in which consumers process information and thus how they respond to products. To illustrate, suppose that you were shopping for a sleek new coffee-table and paused to evaluate how sleek one of the contenders truly appeared to be. We propose that different types of concepts might be activated or pr...