“…Generally, parents are dissatisfied with the experience of learning about their infant's (dis)ability, whether it is given prenatally or postnatally (Davey et al, 2023;Kammes et al, 2022;Kritikos & Holmbeck, 2020;Nes et al, 2014;Waxler et al, 2013). Dissatisfaction is related to health care providers approaching the infant's diagnosis in a negative way, providing a lack of opportunities for parents to bond with their infant, use of insensitive language, lack of clear information provided, and limited assistance with acquiring the appropriate resources to assist with caring for the infant (Douglas et al, 2017;Grane et al, 2022;Kammes et al, 2022;Mugweni et al, 2021). Waxler et al (2013) found nearly 60% of parents who had an infant diagnosed with Williams syndrome reported that they were told something inappropriate, unhelpful, or insensitive during the time of diagnosis, P regnancy and childbirth are complex phenomena that are generally filled with hope, excitement, and anticipation, as couples prepare for the arrival of their newborn and for parenthood (Riley & Rubarth, 2015).…”