2020
DOI: 10.1016/j.tra.2019.11.022
|View full text |Cite
|
Sign up to set email alerts
|

Drivers and barriers in adopting Mobility as a Service (MaaS) – A latent class cluster analysis of attitudes

Abstract: Mobility as a Service (MaaS) is expected to significantly change mobility patterns, yet it is still not clear who will embrace this new mobility paradigm and how MaaS will impact passengers' transportation. In the paper, we identify factors relevant for MaaS adoption based on a survey comprised of over thousand respondents in the Netherlands. We find five clusters in relation to individuals' inclinations to adopt MaaS in the context of urban mobility. We characterize each of the clusters, allowing for the exam… Show more

Help me understand this report

Search citation statements

Order By: Relevance

Paper Sections

Select...
3
1
1

Citation Types

13
100
0

Year Published

2020
2020
2023
2023

Publication Types

Select...
4
3
1

Relationship

0
8

Authors

Journals

citations
Cited by 139 publications
(113 citation statements)
references
References 56 publications
13
100
0
Order By: Relevance
“…The total body of this literature has been exclusively published from 2011 onwards, with more papers being issued every year. These studies cover many MaaS angles, including user experience [52][53][54], attitudes [55,56], integration with public transport [57][58][59], business models [60,61], travel behaviour [62,63], governance and policy [64,65], urban futures [66,67] and even Blockchain adaption [68].…”
Section: Mobility-as-a-servicementioning
confidence: 99%
“…The total body of this literature has been exclusively published from 2011 onwards, with more papers being issued every year. These studies cover many MaaS angles, including user experience [52][53][54], attitudes [55,56], integration with public transport [57][58][59], business models [60,61], travel behaviour [62,63], governance and policy [64,65], urban futures [66,67] and even Blockchain adaption [68].…”
Section: Mobility-as-a-servicementioning
confidence: 99%
“…As a consequence, empirical observations such as thought pieces and technical reports flood the MaaS research literature, mathematical analyses and numerical simulations for the MaaS diffusion model are by and large yet to be conducted, which still arguably has been an integral contributor to the development of MaaS. Notable streams within the articles, either presented as graduation dissertations or published in peer-reviewed academic conferences and journals include (1) frameworks and features of MaaS (e.g., [16,20]); (2) considerations of viable development scenarios for MaaS based on current conditions and needed policies (e.g., [21][22][23][24][25][26][27][28]); (3) studies on feasible profit models such as the bundling and pricing scheme for MaaS (e.g., [29][30][31]); (4) Assessments of potential users, such as preference and behavior (e.g., [32][33][34][35]); (5) assessments of effects in multi-mode interaction of MaaS diffusion such as community transport and public transit (e.g., [36][37][38]); (6) Explorations of the pilot all over the world (e.g., [22,25,28,[37][38][39][40][41][42].…”
Section: Review Of the Literature 21 Theoretical Researchmentioning
confidence: 99%
“…Interaction Platform [3,4,5,6] [ 12, 13] [8, 9, 10, 11] Travel behaviour [14,15,16,17,18,19,20] Concept [3,4,5,6,21,22,23,24] Transport (or mobility) is already not only an activity to move travelers from point A to B, travelers participate in the travel process more actively and act as a moving information collection and management points. Individuals have their consciousness and requirements [1], this is why transport or mobility should be provided as a service.…”
Section: Maas Smartphone Applicationmentioning
confidence: 99%
“…Several papers mentioned the technology support; namely, the smartphone application is important for MaaS development [2][3][4][5]. Do passengers install the application?…”
Section: Maas Smartphone Applicationmentioning
confidence: 99%
See 1 more Smart Citation