Drivers of e-Tourism

Buhalis, Dimitrios

doi:10.1007/978-3-030-05324-6_6-1

Cited by 5 publications

(5 citation statements)

References 99 publications

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“…As UGC TikTok travel short videos have steadily improved people's daily lives, destination managers and academic researchers have begun to acknowledge TikTok's importance in digital tourism marketing (Buhalis, 2020). Results indicated Celebrity attachment can be formed by consumers' acquisition of existential authenticity, but has no effect on consumers' telepresence.…”

Section: Discussionmentioning

confidence: 99%

“…Advances in social media and its integration with tourism have enhanced the customer experience (Buhalis & Inversini, 2014; Chen et al, 2022; Gaffar et al, 2022; Lei et al, 2022; Leung et al, 2013; Zhu, Fong, Gao, & Liu, 2022). Especially after the COVID‐19 pandemic, technology‐enabled travel experiences are creating value together with supporting travelers at all stages before, during and after the trip (Buhalis, 2020). For example, livestreaming (Li et al, 2022; Shang et al, 2022; Shen et al, 2022), Virtual tours (Yang et al, 2023), Metaverse (Go & Kang, 2023; Dwivedi et al, 2022; Buhalis et al, 2023), etc.…”

Section: Introductionmentioning

confidence: 99%

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Short video marketing in tourism: Telepresence, celebrity attachment, and travel intention

Zhu,

Fong,

et al. 2023

Journal of Tourism Research

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Drawn upon Telepresence theory, this study aims to identify the relationships between existential authenticity, celebrity attachment, telepresence, and travel intention in the short video experience. Survey results show that existential authenticity fosters user attachment to celebrity and then travel intention, but has no impact on telepresence which is also not related to travel intention; Furthermore, celebrity attachment enhances travel intention. Although existential authenticity has no effect on telepresence, celebrity attachment mediates the relationship between existential authenticity and telepresence. This study offers insights to both scholars and practitioners, informing strategies for enhancing destination competitiveness through TikTok marketing campaigns.

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Section: Discussionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Short video marketing in tourism: Telepresence, celebrity attachment, and travel intention

Zhu,

Fong,

et al. 2023

Journal of Tourism Research

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“…Travellers and consumers are often using Internet for the decision-making process in the tourism consumption (Cao and Schniederjans, 2006;David-Negre et al, 2018;Steinbauer and Werthner, 2007;Zhu et al, 2019). Internet technology transforms the way of individual conduct of tourists and unveils a more improved and convenient version of tourism industry for travel planning and sharing lucid information (Buhalis and Deimezi, 2004;Buhalis and Jun, 2011;Gretzel et al, 2020). E-tourism is the innovative way of Web 2.0 and is a web application that generates the recommendations for the travel bookings in a personalized way (Banerjee and Chua, 2016;Cristobal-Fransi et al, 2017;Sebastia et al, 2009).…”

Section: Literature Reviewmentioning

confidence: 99%

“…The tourism industry is a multibillion business, online are allowing travellers to get realtime information about the various services which help them to plan, pay and book their future trips in few clicks as per their convenience of time and location (Buhalis and Jun, 2011;Garc ıa-Crespo et al, 2009;Isfandyari-Moghaddam, 2012;Mekkamol et al, 2013;Moreno et al, 2013). E-tourism also allows consumers to read reviews and compare about various services and decide on the basis of real-time data analytics and intelligence.…”

Section: Introductionmentioning

confidence: 99%

A bibliometric review on the development in e-tourism research

Singh

Bashar

2021

IHR

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PurposeE-tourism is instilling in the tourism industry with the advancement in the technological infrastructure all over the world and fetching tremendous tourists’ attention. The dynamic changes in the technological aspects unveil varied developments in the tourism industry. This paper attempts to reveal the developments in the field of e-tourism by a systematic review of the literature using bibliometric analysis.Design/methodology/approachIn total,146 research articles were retrieved from the Web of Science data during the period of 2004 – 2020, for further analysis using VOSviewer and Biblioshiny package of R Studio.FindingsUseful insights resulted in the form of most cited papers, contribution in e-tourism research by different authors, countries, institutions, journals and so on, co-occurrence analysis and cluster analysis for major trends or themes of e-tourism. This study solicits an elaborated review of e-tourism research and unveils the future directions for the researchers.Originality/valueThis study adds substantial value to the research of e-tourism by analysing the bibliometric data of the last 16 years, that is, from 2004 – 2020, procured from the Scopus by analysing the significant trends developed in the e-tourism research. It also adds value by indicating the emerging areas of e-tourism.

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“…E-tourism entails the digitisation of all tourism processes and value chains to maximise the effectiveness and efficiency of the tourism activity (Buhalis, 2003); dictating the organisation's competitiveness through applying information technology to interact with their stakeholders and shareholders in all business functions (i.e. e-commerce, e-marketing, e-finance, e-human resources, e-proceedings) (Buhalis & Jun, 2011). Despite its people-centric, e-tourism enables tourism activity to operate at anytime and anywhere with the greatest extent of human contact avoidance, which opens up market potential during the pandemic particularly when human movement is restricted (Gretzel et al 2020).…”

mentioning

confidence: 99%

When The New Normal Is Not That New, Why Not Follow? Optimising e-Tourism and e-Marketplaces for Business Events

Tiong,

Suet

2022

IJBEL

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The current study addressed two concerns about the effects of movement restrictions on business events: (1) how to continue with business events while face-to-face events are preferable but not always possible; and (2) how to maintain business events' market share post-pandemic. While the business events market remains niche, its promotion is consistently limited to a few methods that make no distinction between pre-and post-pandemic. It is assumed that new methods of promoting business events will be required at least intra-pandemic to capture several new norms. Therefore, an extensive literature review was conducted. The analysis disclosed the potential for introducing virtual reality into the e-tourism industry as a whole, with the capacity to serve at least four tourism markets: leisure, educational, events (MICE), and healthcare and wellness tourism. These markets were emphasised in light of the "new experience society" that events in the tourism industry are increasingly important in providing something artificial, transient, and unique in addition to the ongoing, long-term tourism products based on the past research outcomes. Additionally, website content analysis was performed to investigate the normality and potential of e-marketplace optimisation for e-tourism. The normalisation analysis was conducted based on the search results of the top 5 e-marketplaces in Malaysia, and the results supported the inference of abnormal distribution using these platforms. Another finding of market potential has lent credence to the existing idea through a firm's initiatives to sell on existing e-marketplaces with proven consumer support. To capture the market opportunities, the e-tourism normalisation model was introduced.

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Drivers of e-Tourism

Cited by 5 publications

References 99 publications

Short video marketing in tourism: Telepresence, celebrity attachment, and travel intention

Short video marketing in tourism: Telepresence, celebrity attachment, and travel intention

A bibliometric review on the development in e-tourism research

When The New Normal Is Not That New, Why Not Follow? Optimising e-Tourism and e-Marketplaces for Business Events

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Drivers of e-Tourism

Cited by 5 publications

References 99 publications

Short video marketing in tourism: Telepresence, celebrity attachment, and travel intention

Short video marketing in tourism: Telepresence, celebrity attachment, and travel intention

A bibliometric review on the development in e-tourism research

When The New Normal Is Not That New, Why Not Follow? Optimising e-Tourism and e-Marketplaces for Business Events

Contact Info

Product

Resources

About

When The New Normal Is Not That New, Why Not Follow? Optimising e-Tourism and e-Marketplaces for Business Events