Drug Information Inquiries—who Asks What and Where Are the Answers?

Morrow, Norman; D’Arcy, P. F.; Pielou, Leslie W.

doi:10.1111/j.1365-2710.1984.tb01093.x

Cited by 6 publications

(7 citation statements)

References 10 publications

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“…The most frequently used journals (Lancet, British Medical Journal) are the same as reported in a similar European study [9] (Table 2). It is interesting to note the difference between Europe and the United States.…”

Section: Resultssupporting

confidence: 65%

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References used in a Drug Information Centre

LLerena

Öhman

Alván

1995

Eur J Clin Pharmacol

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The literature sources used in 461 consecutive problem-oriented questions submitted during 1993 to a Drug Information Centre were reviewed retrospectively. Journals were the most frequently used literature source (36% of all quotations). Commonly used medical and clinical pharmacology journals, together with standard textbooks, provided the necessary information to solve more than 50% of drug information requests. Most questions could be answered by including the complementary use of the question/answer database Drugline. Drug information access is important for the improvement of rational use of drugs. According to the present study, this activity is possible with a fairly limited number of sources.

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Section: Resultssupporting

confidence: 65%

“…On average, 36% of all investigations referred to primary references. This is similar to other studies, where journals were used as references in 38% [8] and 26% [9], respectively, of all questions.…”

Section: Resultssupporting

confidence: 60%

References used in a Drug Information Centre

LLerena

Öhman

Alván

1995

Eur J Clin Pharmacol

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“…23 Furthermore, several previously published studies have shown that treating physicians utilized most of the drug information services followed by medicine postgraduates. [20][21][22]24 These findings were found to be similar to the findings of the present study where in most of the drug information requests received were from the treating nephrologists followed by medicine postgraduates posted to the nephrology wards. We observed in our study that nephrologists were involved in making decision about the drug therapy for most of the patients.…”

supporting

confidence: 81%

An Audit of Renal Clinical Pharmacist Provided Drug Information Services to Nephrology Department

Sridhar¹,

Khan²,

Shetty³

2015

IJOPP

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Background: Clinical pharmacy services in various ambulatory care settings are well-defined and documented. Nevertheless, data addressing clinical pharmacist-provided drug information services to the nephrology department are very limited. The aims of our study were to evaluate the type and quality of clinical pharmacist provided drug information services to the nephrology department. Methodology: The research clinical pharmacist participated in nephrology ward rounds for six days in a week along with an academic renal clinical pharmacist. Any medication related queries requested by the nephrologists or by other healthcare nephrology members were received and attended as per the modified systematic approach for the provision of drug information. Subsequently, the feedback information was provided to the concerned enquirer. The quality of all drug information services provided was evaluated by using drug information quality assurance assessment questionnaire. Results: Overall, 97 drug information requests were received and answered during the study period. Majority of the requests (n=72, 74.22%) were related to the management of the patient under nephrology care and good number of the requests were related to medication dosage (n=42, 43.29%) followed adverse drug reactions (n=22, 22.68%). The preponderance of the requests (n=54, 55.67%) required up to 15 minutes of search from various drug information resources and most of these requests (n=61, 62.88%) were answered verbally with the aid of single reference (n=48, 49.48%). Majority (n=62) of the drug information requests were graded as excellent. Conclusion: Our study confirms the promising role of a renal pharmacist in drug therapy management of really impaired patients and participation of renal clinical pharmacist in the regular ward rounds could be the main reason for both good number and quality of drug information provided.

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“…In this case, use of tertiary sources like product monographs, textbooks or SPCs would provide quick answers to most of the questions. Whereas we report a median time of 3.0 h to process the answer to a query, Joy et al reported that only 2% of the answers took longer than 90 min to process [7]. Merritt et al reported that only 21% of the queries took more than 60 min to process [4].…”

Section: Discussionmentioning

confidence: 54%

“…The type of literature search needed was categorised as none, simple and complex, meaning that the DIC personnel could give the information and advice from memory, that reference to information sheets or basic texts was necessary or that a detailed bibliographical search had to be performed, respectively [6]. The extent of use of primary reference sources and more subjective methods based on a scale of difficulty rank have also been proposed as surrogate variables to assess the complexity of queries [7, 8]. Furthermore, a high number of drugs in the query could make it more difficult and time consuming to answer.…”

Section: Introductionmentioning

confidence: 99%

Which factors predict the time spent answering queries to a drug information centre?

2010

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Objective To develop a model based upon factors able to predict the time spent answering drug-related queries to Norwegian drug information centres (DICs). Setting and method Drug-related queries received at 5 DICs in Norway from March to May 2007 were randomly assigned to 20 employees until each of them had answered a minimum of five queries. The employees reported the number of drugs involved, the type of literature search performed, and whether the queries were considered judgmental or not, using a specifically developed scoring system. Main outcome measures The scores of these three factors were added together to define a workload score for each query. Workload and its individual factors were subsequently related to the measured time spent answering the queries by simple or multiple linear regression analyses. Results Ninety-six query/answer pairs were analyzed. Workload significantly predicted the time spent answering the queries (adjusted R2 = 0.22, P < 0.001). Literature search was the individual factor best predicting the time spent answering the queries (adjusted R2 = 0.17, P < 0.001), and this variable also contributed the most in the multiple regression analyses. Conclusion The most important workload factor predicting the time spent handling the queries in this study was the type of literature search that had to be performed. The categorisation of queries as judgmental or not, also affected the time spent answering the queries. The number of drugs involved did not significantly influence the time spent answering drug information queries.

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Drug Information Inquiries—who Asks What and Where Are the Answers?

Cited by 6 publications

References 10 publications

References used in a Drug Information Centre

References used in a Drug Information Centre

An Audit of Renal Clinical Pharmacist Provided Drug Information Services to Nephrology Department

Which factors predict the time spent answering queries to a drug information centre?

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