Durable supports for refugees in higher education through resisting short-termism and organisational memory loss: illustrative cases from Australia and Germany

Berg, Jana; Grüttner, Michael; Baker, Sally

doi:10.1080/1360080x.2022.2129316

Cited by 3 publications

(3 citation statements)

References 37 publications

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“…Most practitioners are employed on professional contracts and, as HEPPP is allocated on an annual basis, many work on fixedterm contracts. This results in high staff turnover, with the significant risk of organisational memory loss (Berg et al, 2023).…”

Section: Ecdaa Supports and Their Professional Associations In Australiamentioning

confidence: 99%

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Supporting Those Who Provide Support: What Do University Student-Facing Staff Say About Training for Working with Diverse Cohorts?

Kilmartin,

McCredie,

Baker

et al. 2024

SUCCESS

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Increasing access for underrepresented cohorts to higher education has long been a priority internationally, and Australia is no exception. While universities offer a range of services in the areas of Equity, Career Development and Academic Advising (ECDAA) to support student success, there is little understanding of how these student-facing support staff are supported to work with diverse student cohorts. This is particularly the case when working with cultural and linguistic marginalised (CALM) students such as international students, refugees or migrants. This article examines the differing levels of knowledge and experience ECDAA practitioners’ have in working with culturally and linguistically diverse students in Australian universities, and the challenges practitioners face in accessing professional development to support them in their roles. While the importance of tailoring support services to meet the needs of diverse student cohorts is recognised, our findings highlight the need to provide ongoing professional development to support practitioners in the delivery of nuanced support services to CALM students.

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Section: Ecdaa Supports and Their Professional Associations In Australiamentioning

confidence: 99%

“…The high turnover of staff, resulting from the instability of not knowing whether funding will be available year-on-year, results in organisational memory loss (Berg et al, 2023), where network knowledge is lost when staff leave, as Participant C captures:…”

Section: Perspectives On Diversity: Professional Associationsmentioning

confidence: 99%

Supporting Those Who Provide Support: What Do University Student-Facing Staff Say About Training for Working with Diverse Cohorts?

Kilmartin,

McCredie,

Baker

et al. 2024

SUCCESS

View full text Add to dashboard Cite

show abstract

“…Furthermore, such research could look into the broad activities of individual HEI staff members, students, or volunteers (Webb et al 2019;Resch et al 2021;Sevenson and Willott, 2007). It could develop strategies to understand the value of the knowledge they have obtained and preserve it, while also considering ways to formalize this support so it does not need to be offered on private time (Berg et al 2022). On the other hand, it could enhance the understanding of the diverse living situations of refugees and the institutional contexts that shape them, thus broadening education research.…”

Section: Multi-level and Multi-perspective Studiesmentioning

confidence: 99%

Higher education for refugees: relevance, challenges, and open research questions

Berg

2023

SN Soc Sci

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Reflecting the increased public, political, and professional interest in higher education for refugees, research activity in this area has increased significantly in recent years. The growing body of literature provides new academic insights and crucial information for both policy and practice. This integrative literature review discusses 104 papers published between 2016 and 2019, contributing to the state of the research by offering a structured synopsis of the key themes and findings of this relatively new field. It first presents structural changes in the research literature, such as an increased focus on Germany and Turkey after the influx of asylum applications in 2015/16. It also outlines the high relevance of higher education for refugees, which is often discussed as the foundation of success in the host country. Further, the paper provides a synopsis of the personal, institutional, and structural challenges faced by refugees as they aim to realize their higher education goals, and an overview of structural challenges for institutions aiming to support them. In particular, the intersection of multiple challenges and the unaligned interests and needs of policymakers, higher education institutions, and refugees threaten the development of adequate support services. Finally, open questions and implications for further research are identified.

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Hadid

2023

Advances in Higher Education and Professional Development

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Navigating higher education is a process that requires knowledge about various guidelines and receiving support from multiple people. Refugees who are new to this journey face numerous challenges and complications that make their experience a harsh and strenuous one. This chapter highlights some issues refugees face when pursuing higher education. It recounts stories shared by refugees residing in different countries about their experiences in higher education and the obstacles they face. In doing so, it provides higher education organizations and practitioners with an all-inclusive idea about the various factors that impact refugees' access to higher education and raises awareness to the measures that need to be taken to provide refugees with the support they need to make higher education more accessible to them. Calling attention to the problems refugees encounter does not only emphasize the harsh reality they live but also accentuates their resilience and provides a lens that allows others to see what refugees can do and how they can set a role model for those undergoing similar situations.

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Durable supports for refugees in higher education through resisting short-termism and organisational memory loss: illustrative cases from Australia and Germany

Cited by 3 publications

References 37 publications

Supporting Those Who Provide Support: What Do University Student-Facing Staff Say About Training for Working with Diverse Cohorts?

Supporting Those Who Provide Support: What Do University Student-Facing Staff Say About Training for Working with Diverse Cohorts?

Higher education for refugees: relevance, challenges, and open research questions

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