Abstract:Emotional Labor (EL) is accepted as a rather new concept in the literature of organizational behavior that has been studied from the 1980s onwards to the present day. However, when the related literature is examined, EL is generally considered to be neglected in research at both the individual level and the role of the project teams.The purpose of this paper is to investigate the relationship between team contextual antecedents, emotional labor behaviors and team creativity and team performance in project team… Show more
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