Dynamic Structure to Define a Corporate Channel for Courier Companies

Abstract

The document presents a stochastic linear programing model, providing a network structure to meet corporate clients to courier co mpanies as a strategy of upkeep and increment in revenue. By reviewing the state of art about location models in different outlets in retail businesses over time, we take a courier co mpany to define a location model of retail sales points, based on major revenue customer, the result g ives optional strategies for network structure, where the model outputs are validated under changes in demand and network capacity in d ifferent scenarios, generating strategic options to be imp lemented in co mpanies with the same characteristics. The pro ject finds a form to eliminate the subjectivity that exists in the decision-making with location sales points problems in retail services companies.