“…This modelling approach has a compelling logic that offers substantial improvements when dealing with issues of performance management (Cosenz and Noto, 2016; Gary et al , 2008; Torres et al , 2017; Warren, 2005). For several years, SD has been used for understanding and discussing complex SC issues (Campuzano et al , 2010; Forrester, 1961; Georgiadis et al , 2005; Gonçalves et al , 2005; Herrera et al , 2020b; Sterman, 2000). More recently, SD has been employed to understand the dynamics of ISs, particularly in technological transitions (Holtz et al , 2015; Köhler et al , 2018; Papachristos, 2019; Walrave and Raven, 2016).…”