2020
DOI: 10.26858/jiap.v10i2.16460
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E-Government During the Pandemic: Maturity Assessment of the Provincial And Regency/City Website in West Sumatra

Abstract: E-government uses information technology to change government relations with citizens, the private sector, and other institutions. The importance of identifying e-government performance cannot be separated from the use of the website. Thus, assessing the website quality is very important as it helps determine the quality of e-government services and improve service processes. In almost two years of implementing e-government in West Sumatra, there has been no evaluation of the provincial and district/city gover… Show more

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Cited by 2 publications
(1 citation statement)
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“…Several studies focus on various e-government initiatives. Djunid et al (2020) found that e-government in Indonesia is in an early maturity phase, as there are effectively no websites that empower citizens to participate in decision--making. This lack of proper involvement of citizens in dealing with the COVID-19 pandemic is also reported in Gambia (Ceesay & Bojang, 2020).…”
Section: Epidemic Outbreaksmentioning
confidence: 99%
“…Several studies focus on various e-government initiatives. Djunid et al (2020) found that e-government in Indonesia is in an early maturity phase, as there are effectively no websites that empower citizens to participate in decision--making. This lack of proper involvement of citizens in dealing with the COVID-19 pandemic is also reported in Gambia (Ceesay & Bojang, 2020).…”
Section: Epidemic Outbreaksmentioning
confidence: 99%