E-Government in developing countries: Experiences from sub-Saharan Africa

Schuppan, Tino

doi:10.1016/j.giq.2008.01.006

Cited by 306 publications

(213 citation statements)

References 7 publications

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“…In both cases, the e-government initiatives are voluntarily adopted at lower levels but the initiatives are started at central level not at grassroots such as in the US. However, in contrast, in the case of Tanzanian's Integrated Tax Administration (ITAX) as a part of e-government implementation [41], adoption of the project was mandatory for all tax regions of the country by 2007. The initiative was under the control of and supported by a task force authority at central level.…”

Section: Electronic Local Government Adoption and Usementioning

confidence: 99%

Examining the Role of the Culture of Local Government on Adoption and Use of E-Government Services

Nurdin

Stockdale

Scheepers

2010

E-Government, E-Services and Global Processes

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Abstract. This paper describes research in progress to explore the role of culture in adoption of e-government at local government levels. The majority of research in electronic government highlighted cultural issues but they do not identify specific cultural traits influencing e-government adoption and use. From our literature review we identified four major cultural traits; adaptability, involvement, mission, and bureaucratic, that is explored in this research. Based on these cultural traits and other cultural issues surrounding the adoption of egovernment, we develop a framework to explore the role of culture in adopting and using e-government systems at local government organizations. Evidences suggest that the adoption of e-government at local levels is either mandatory or voluntary which is followed by supportive policies from central governments. Our conclusion is that during the adoption process, the cultural traits contribute to the adoption and use of e-government systems.

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Section: Electronic Local Government Adoption and Usementioning

confidence: 99%

Examining the Role of the Culture of Local Government on Adoption and Use of E-Government Services

Nurdin

Stockdale

Scheepers

2010

E-Government, E-Services and Global Processes

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“…Government budgeting is a cross-agency activity that transcends the vertical and horizontal hierarchies of government. However, government budgeting is usually characterized as bureaucratic and inefficient, especially in the developing world, where traditional paper-based processes dominate and therefore digitalization of public administration remains nascent (Schuppan, 2009). Digitalization refers to the use of digital technologies to migrate physical activities and documents from offline onto online platforms to enable electronic interactions (Bharadwaj et al, 2013;Fichman et al, 2014).…”

Section: Introductionmentioning

confidence: 99%

“…In relation to documents, digitalization offers an opportunity for large storage, multiple copying, and quick transmission of e-documents at lower cost and faster speed (Fichman et al, 2014) compared to the physical counterpart. Moreover, digitalization promotes modernization and participation in online services (Schuppan, 2009). In addition, it enhances human capability to search, analyse, correct and improve e-documents at ease (Fichman et al, 2014).…”

mentioning

confidence: 99%

“…In addition, it enhances human capability to search, analyse, correct and improve e-documents at ease (Fichman et al, 2014). Other benefits include the opportunity for online information sharing and tracking (Fichman et al, 2014;Fountain, 2005;Schuppan, 2009).…”

mentioning

confidence: 99%

“…Among the barriers identified are complex and multi-level bureaucratic structures inherited from past colonial administration (Imran, 2013), e-illiteracy and inadequate ICT infrastructure (Bertot et al, 2010;Heeks & Stanforth, 2007;Hendriks, 2013). Other challenges include resistance to change, power struggles and lack of cross-agency collaboration (Schuppan, 2009) as well as failure to update existing laws (Basu, 2004). Nonetheless, research specifically focusing on institutional barriers to e-government reinstitutionalization in developing countries remains limited.…”

mentioning

confidence: 99%

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Institutional Barriers to Digitalization of Government Budgeting in Developing Countries: A Case Study of Ghana

Effah

Nuhu

2017

E J Info Sys Dev Countries

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This paper aims to understand how and why institutional barriers constrain digitalization of government budgeting in a developing country context. E-Government studies that specifically focus on public sector budgeting as a cross-agency activity remain limited. While the dominant research focus has been on government interactions with citizens and businesses, budgeting as a significant cross-agency process is yet to receive the necessary research attention. To address this gap, this study employed institutional theory as the analytical lens and qualitative, interpretive case study as the methodology to investigate a government budgeting digitalization project and related challenges in the developing country context of Ghana. The findings show that outdated laws and the culture of paper document flows were institutional barriers to the budgeting digitalization. Other barriers included nonuse of an integrated system implementation approach as well as inadequate and unreliable online access for all the participating units. The originality of the paper lies in its focus on government budgeting as a significant e-government research phenomenon.

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Evolutions in E‐governance: Evidence from Spanish Local Governments

2013

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This paper analyzes the development of e‐government, both as an overall process and in each of the three stages identified in the prior literature (e‐government, e‐governance and e‐democracy) in order to determine the expansion of the use of e‐government with the purpose of encouraging citizens' engagement and ability to obtain public services and exchange information with their government online. The analysis has focused on 102 Spanish municipalities, which allow us a more homogeneous comparative analysis. First, we perform a content analysis of their web pages, based on an information index. Also, we undertake some descriptive analyses and graphical figures. The results obtained demonstrate that Spanish municipalities show high information transparency in economic, environmental and social matters, allowing the undertaking of administrative proceedings online and actively promoting the participation of interest groups in strategic, sustainable and managerial issues. However, the Spanish legislation needs to regulate the development of local government e‐administration in order to improve the current one‐way e‐participatory status towards a two‐way relationship of mutual feedback and finally to a partner relationship between government and society. Also, the diversity in e‐government development suggests that it is not theoretically adequate to consider it as an aggregate concept, requiring research to focus on particular applications in order to obtain useful insights. Copyright © 2013 John Wiley & Sons, Ltd and ERP Environment

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E-Government in developing countries: Experiences from sub-Saharan Africa

Cited by 306 publications

References 7 publications

Examining the Role of the Culture of Local Government on Adoption and Use of E-Government Services

Examining the Role of the Culture of Local Government on Adoption and Use of E-Government Services

Institutional Barriers to Digitalization of Government Budgeting in Developing Countries: A Case Study of Ghana

Evolutions in E‐governance: Evidence from Spanish Local Governments

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