E-government success factors in the context of an IT-enabled budget reform

Abstract

The adoption of e-government initiatives is not in vacuum. They are usually adopted in complex settings influenced by not only IT factors but other factors from different structures, such as contextual, organizational, collaboration, knowledge, and trust. These structures come from the context in which the egovernment project is embedded. The goal of this research is to explore the multiple factors from various structures involved in egovernment success using a contemporary case of an IT-enabled budget reform in Mexico. This study comprises a descriptive summary of answers from a questionnaire applied over federal and state government officials who participated in this initiative who adopted it into their daily practice. Due to the context of the IT-enabled budget reform, questions about the factors from different structures including the budgeting structure were analyzed. General characteristics and potential benefits of the egovernment initiative were also examined. The main motivation of this study is to extend our understanding of possible enablers and inhibitors that public officials face during the adoption of egovernment projects into work routines and different contexts. Derived from the questionnaire results, a selection of 11 "practical advices" were identified as useful for a successful adoption of egovernment projects.

Stages and Determinants of E-Government Development: A Twelve-Year Longitudinal Study of Global Cities

“…Democratic institutions and norms Aladwani, 2016;Azad et al, 2010;Basu, 2004;Berntzen and Karamagioli, 2010;Gulati et al, 2014;Ifinedo, 2012;Khalil, 2011;Puron-Cid, 2012;Singh, Das, and Joseph, 2007;Stier, 2015;Zhao, Shen, and Collier, 2014 Level of development Holzer and Kim, 2004;Holzer and Kim, 2006;Holzer and Kim, 2008;Holzer, You, Elected municipal manager Feeney and Brown, 2017Feeney and Brown, 2017Feeney and Brown, 2017Zheng, Schachter, and Holzer, 2014 Appointed municipal manager Brudney and Selden, 1995;Nelson and Svara, 2012Reddick and Norris, 2013 Internal capacity factors Technical capacity Ifenido, 2012; Jun and Weare, 2010; Puron-Cid, 2012;Schwester, 2009; Administrative professionalism…”

“…Wealth of public organizations Azad et al, 2010;Das, Singh, and Joseph, 2017;Gulati et al, 2014;Ifenido, 2012;Pick and Azari, 2008;Puron-Cid, 2012;Schwester, 2009;Singh, Das, and Joseph, 2007; Ahn, 2011 conference (EGOV-IFIP-CeDEM-ePart), and the United Nations E-Gov conference (full bibliography in Appendix A). In our theoretical section, we have included as many of the variables as possible that have been found in prior works.…”