E‐learning cultural competence for public health workers: A feasibility and pilot study

Abstract

Objective To describe the development, feasibility, and preliminary efficacy of a seven‐module e‐learning for enhancing cultural competence of public health workers. Design The study was based on the framework of the new Medical Research Council; a mixed methods design was used. Sample A four‐week pilot cluster‐randomized controlled trial was conducted with 39 public health workers and 74 migrants in South Korea. Feasibility and preliminary efficacy were assessed according to initiation, retention, adherence, usability, acceptability, individual and organizational cultural competence, and migrant trust and satisfaction. Quantitative data were collected at baseline, 4 weeks, and 12 weeks. Focus group interviews were conducted with eight public health workers at 12 weeks. Results Initiation, retention, and adherence rates were high. Participants agreed on acceptability, but exhibited mixed results on usability. Participants were satisfied with “well‐structured content,” “authentic case stories and videos,” “increased interest in migrant care,” and “opportunity for self‐reflection.” However, “flawless and trouble‐free system,” “screen design for easy navigation,” “instructor's expertise,” and “more situational cases and videos” were desired. Statistically significant differences were observed for individual cultural competence, migrant trust, and satisfaction. Conclusion Generally, the intervention seems feasible and has preliminary efficacy, yet usability improvement is necessary for full‐scale randomized controlled trials.

Evaluation of a Hybrid Learning Module on Cultural Competence for the Postgraduate Year of Nursing Programs in Taiwan: A Quasi-Experimental Study

“…A systematic review reported that cultural competence education was mainly offered through traditional face-to face teaching to participants (Oikarainen et al, 2019). Recent studies have demonstrated the effectiveness of cultural competence training using online or technological methods, such as Facebook-based education for healthcare students (Chang et al, 2017), e-learning for public health workers (Chae et al, 2021), web-based education for palliative care nurses (Bhat et al, 2015), and mobile applications for RNs (Sung & Park, 2021). As such, online learning programs could be a useful strategy for improving clinical skills under time restrictions for health professionals, such as nurses during the COVID-19 pandemic or night shifts (Al-Mugheed et al, 2022; Slobodin et al, 2021; Wilson et al, 2018).…”

Education Technology in Orthodontics and Paediatric Dentistry during the COVID-19 Pandemic: A Systematic Review

“…E-learning enables teachers to represent the information using media in the form of text, images, animation, video, and audio [41,42] (Figure 2). Over the last decades, e-learning has rapidly expanded in medical education, health promotion, patients, and medical education that take advantage of a useful networking flow and flexibility of the communication system [33][34][35]. Moreover, healthcare education faces higher challenges determined by an increase in students' access to post-degree courses and specialisation that requires novel strategies to improve the quality of the scholarship and the didactic level [35][36][37].…”