“…As mentioned earlier leaders/managers need to create a favourable learning environment to facilitate organisational innovation and creativity. Learning is defined as the change in individual behaviour due to experiences based on actions and events (Hattinger, Eriksson, Malmsk€ old, & Svensson, 2014) or information and knowledge (Odirile, Mpofu, & Montsi, 2009). Edmondson (1999) defined organisational learning as an ongoing process of reflection and action, characterised by asking questions, seeking feedback, experimenting, reflecting on results, and discussing errors or unexpected outcomes of actions.…”