E-Learning: Satisfaction, Acceptance and Experience among Pre-Service Teachers in Malaysia

Abstract

This quantitative study aims to identify the relationship and influence of two independent variables which are acceptance and experience with satisfaction of e-learning as the dependent variable among pre-service teachers in Malaysia. The Technology Acceptance Model and Gratification Model were used as the basis to develop the research framework. A total of 616 respondents were involved in this study which employed questionnaires as the instrument. The descriptive and inferential analysis were carried out using statistical technique such as Pearson correlation and multiple regression. The Pearson correlation analysis showed a significant positive correlation between acceptance (r=0.817, p<0.01) and experience (r=0.879, p<0.01) with satisfaction. Despite of both independent variables significantly influenced the dependent variable, regression analysis showed that experience had more influence (β=0.525, p<0.01) on satisfaction of e-learning compare to acceptance (β=0.200, p<0.01). A comprehensive understanding of this study can help the policy makers, administrators and lecturer to improve the level of acceptance and experience of the pre-service teachers in order to enhance the satisfaction of e-learning among them in this country.