“…This management approach gains strategic importance by enabling product and service offerings to be differentiated, yielding cost and service advantages to practicing firms by forming cooperative relationships (Christopher, 1998;Lai, Bao, & Li, 2008;Tan, Kannan, & Handfield, 1998). To this end, IT application is useful for coordinating the logistics activities amongst partner firms, establishing electronic connections, and digitizing logistics activities to improve logistical coordination (Daly & Cui, 2003).…”