E-mail monitoring and management with MS social bots

Abstract

Social Bots are software robots implementing algorithms that autonomously produce content and interact with users of social networks or mimic the behaviour of humans in multiple other forms of digital communication. If they act on behalf of a specific user of party in the communication, this user is sometimes called the "owner" of the bot. Social bots are typically designed to be, benevolent and even useful but some of them are built to manipulate and deceive social users.