e-Social work: building a new field of specialization in social work?

Peláez, Antonio López; García, Raquel Pérez; Massó, Ma Victoria Aguilar-Tablada

doi:10.1080/13691457.2017.1399256

Cited by 65 publications

(36 citation statements)

References 76 publications

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“…Digitalization has both direct and indirect effects, some of which cannot be predicted in advance (Loos, 2016). Some social workers view the use of digital technologies in their day-to-day practice as a form of de-professionalization that depersonalizes social work practice (Parrott & Madoc-Jones, 2008), raises ethical issues (López, 2014;López-Peláez, Pérez-García & Aguilar-Tablada, 2017), and decreases managers' control over social workers' activities (Loos, 2016). These attitudes can create a significant barrier to the acceptance of digitalization.…”

Section: Challenges Of Digitalization In Care and Social Servicesmentioning

confidence: 99%

Professional stakeholders' views of the use of digital technologies in Spanish long-term care

Deusdad¹,

Riccò²

2018

Human Technology

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Demographic change in Europe has resulted in an aging population, which presents new challenges for implementing and managing long-term care (LTC) systems. One solution aims to increase the efficiency of LTC by using digital technologies. This article focuses on professionals' opinions of the use of digital technologies in the administration of Spain's long-term care law (Law 39/2006, December 14, LAPAD). This qualitative research is part of SoCaTel, an H2020 project on the co-creation of LTC services in Europe. Ten focus groups were held with health professionals, care-taking relatives, and care workers, and six semistructured in-depth interviews were conducted with care recipients in Catalonia, Spain. This article presents the data collected from professionals. Professionals reacted positively to the use of digital technologies, in contrast to some previous studies that highlight professionals' strong resistance to digitalization. Professionals saw digitalization as a way to speed up and simplify administrative processes. However, they also identified serious obstacles to efficient digitalization.

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Section: Challenges Of Digitalization In Care and Social Servicesmentioning

confidence: 99%

Professional stakeholders' views of the use of digital technologies in Spanish long-term care

Deusdad¹,

Riccò²

2018

Human Technology

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“…This article examines the relative advantages by looking at practitioners' perceived benefits of new ICT solutions for carrying out professional tasks. Previous social work studies agree that ICT's transformational power in communication and information sharing has advanced the profession (Hill and Shaw 2011;Antonio, Raquel and Victoria, 2018). Using the Internet, mobile telephones and social media can enhance the availability of social workers and increase their interaction with individual clients, specific groups, and cooperative partners, resulting in a more collaborative working relationship amongst different stakeholders (Baker et al 2014;Chan and Holosko 2016;Halvorsen 2017).…”

Section: Relative Advantagesmentioning

confidence: 99%

“…There is no consensus on the connection between trial opportunity and ICT adoption amongst social workers. However, early evidence confirms that the lack of functional training leads to a misunderstanding of digital solutions and hence hurts social workers' technological adoption (Antonio, Raquel and Victoria, 2018;Goldkind, Wolf, and Jones 2016).…”

Section: Trialability and Observabilitymentioning

confidence: 99%

ICT-mediated social work practice and innovation: professionals’ experiences in the Norwegian Labour And Welfare Administration

Zhu¹,

Andersen²

2020

Nordic Social Work Research

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The widespread adoption of ICT today has a significant impact on the social work profession. In the Norwegian Labour and Welfare Administration (NAV), a new specialization, ICT-mediated or digital social work, is taking shape. It requires new knowledge, including guidelines for theories, methods and ethics to support skilful ICT use for professional goals. This article combines Rogers' diffusion of innovations theory with perspectives from social work and technology to advance the understanding of ICT-mediated practice amongst frontline social workers in NAV. Through a qualitative research approach, this study reveals the distinct characteristics of current digital social work in NAV and discusses activities that help further realize ICT's potential for social work innovation.

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“…Digitalization has both direct and indirect effects, some of which cannot be predicted in advance (Loos, 2016). Some social workers view the use of digital technologies in their day-today practice as a form of de-professionalization that depersonalizes social work practice (Parrott & Madoc-Jones, 2008), raises ethical issues (López, 2014;López-Peláez, Pérez-García & Aguilar-Tablada, 2017), and decreases managers' control over social workers' activities (Loos, 2016). These attitudes can create a significant barrier to the acceptance of digitalization.…”

Section: Challenges Of Digitalization In Care and Social Servicesmentioning

confidence: 99%

Untitled

2018

Human Technology

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Guest Editors' Introduction MORE YEARS, MORE TECHNOLOGIES: AGING IN THE DIGITAL ERA Today, people are enjoying longer lives, often without major disabilities (World Health Organization, 2015). For the disciplines of human and social sciences, the increased longevity opens a completely new horizon for investigating the role of new technologies in human lives; people living longer have many more years to experience increasingly frequent waves of innovation in technologies. Even though not all old people are active and independent users of digital technology, the amplitude of new devices, applications, and services targeted at a growing segment of older people is staggering. This special issue of Human Technology brings together six research articles that explore the role of digital health and communication technologies in later life. Amid the ongoing trends in aging, this area of research has been defined by the abundance of off-the-shelf products and emerging technologies, on the one hand, and a wide diversity in digital technology use among the older people on the other. Contemporary markets are targeting older consumers more than ever before (Gilleard, 2018). All sorts of traditional and new digital solutions-ranging from simple walking sticks and ergonomic chairs to senior phones, alarm pendants, and smart home and telecare systems-are available in the marketplace to facilitate successful aging and autonomous living, whether in institutional care, home-like environments, or at home. At the individual level, people's longer lives are influenced by and integrated with digital technologies to varying extents. Hence, it can be argued that the principle of aged heterogeneity (Nelson & Dannefer, 1992), proposing that old people constitute a more diverse group in terms of their physiological, psychological, social, and functional traits than young people, also manifests itself with respect to the adoption and use of digital technologies. Through research, the considerable variation in older people's personal

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e-Social work: building a new field of specialization in social work?

Cited by 65 publications

References 76 publications

Professional stakeholders' views of the use of digital technologies in Spanish long-term care

Professional stakeholders' views of the use of digital technologies in Spanish long-term care

ICT-mediated social work practice and innovation: professionals’ experiences in the Norwegian Labour And Welfare Administration

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