e-Transformation in Indian Telecom Sector Through m-Governance

Gupta, Rakesh; Sethi, I. P. S.; Gupta, Vivek Kumar; Maurya, Ashutosh Prasad; Rajamanickam, Ramya

doi:10.1145/3047273.3047350

Cited by 2 publications

(3 citation statements)

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“…This study is limited to East Java Province municipal government software downloaded from the Google Play Store. Mobile Government, abbreviated as m-governance, is the extension of e-government to mobile platforms, similar to the strategic use of government services and packages that are made as simple as possible by utilizing mobile phones, laptops, personal digital assistants (PDAs), and wireless internet infrastructure (Gupta et al, 2017). Moreover, m-governance is superior to e-government for providing public services and statistics to the general public.…”

Section: M-governancementioning

confidence: 99%

“…They are available to anyone who wishes to utilize government services. Enterprise-targeted apps represent a significant growth area in the private sector, particularly for a portion of the sales force (Ganapati, 2015;Gupta et al, 2017;Mustafa & Shabani, 2018;Poblet, 2018). Numerous opportunities exist to transform internal operations with location-primarily based services accessible everywhere in real-time.…”

Section: M-governancementioning

confidence: 99%

“…The Indonesian government has also mapped HIV-positive patients using the Peduli Lindungi application. Previous research discussed the implementation of egovernment via the website (Yunita & Aprianto, 2018), e-government success factors (Rozikin et al, 2020), the process of making software for the government (Fuadi, 2018), effectiveness of m-governance (Ramganesh et al, 2017), accessibility of e-governance-based mobile applications (Balaji & Kuppusamy, 2016); and studies on m-governance (Gupta et al, 2017).…”

Section: A Introductionmentioning

confidence: 99%

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Local Government Expansion of Mobile Governance during the Pandemic

Nafi'ah

2023

j. borneo adm.

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During the COVID-19 pandemic, mobile governance has been more popular than old public services since the government implemented social distancing and stay at-home policies. This study will contribute to the scientific literature on m-governance and public administration application development in Indonesia. This study aims to examine local government applications and identify application categories owned by local governments in East Java Province. This study uses a quantitative approach and secondary data from the Android smartphone Play Store. After data collection, the researcher applied descriptive statistical analysis to quantify applications made by the local government in East Java Province. Finally, the researcher classified those applications into enterprise- and citizen focused apps. The results found that local governments in East Java Province have 362 m-governance applications. The regional offices in East Java used at least 15 uniform applications. Most applications (86%) focused on community service; the rest were business-oriented. The highest category was productivity communication applications and 14% of applications focused on business activities. Thus, based on the topic, this study is the first to examine how local governments might categorize Android-based applications.

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Section: M-governancementioning

confidence: 99%

Section: M-governancementioning

confidence: 99%