Early Cyberspace Emergency Response by Predicting Social-Emotional Security

Abstract

With the intensified social conflicts and cyberspace crises, the public is facing the emotional impact and lack of security feelings responding to emergencies. The most recent research only focuses on the influence of discrete emotions, but the induced stressful feeling of emotional security has not been a concern by the government. In this work, we first propose a concept of social-emotional security, evolving from the classical theories of risk society and psychological resilience. Second, we integrate a social-emotional security index measurement method with the proposed three metrics: emotional bias, situational risk, and potential hazard. We also suggest a grading scheme for the emotional regulation strategy with a 0.3 safety valve. Finally, the accuracy is over 78% for detecting the potential risk of emerging events, and the method is feasible in another 30 social safety events with a trend coincidence beyond 63.3%.