Early Study of IT Outsourcing in Public Organizations in the Province of Manabi - Ecuador

Alonso, Igor Aguilar; Cedeno, Miguel Fabian Delgado

doi:10.1109/infoman.2019.8714688

2019 5th International Conference on Information Management (ICIM) 2019

DOI: 10.1109/infoman.2019.8714688

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Early Study of IT Outsourcing in Public Organizations in the Province of Manabi - Ecuador

Igor Aguilar Alonso

Miguel Fabian Delgado Cedeno

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2021

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Cited by 1 publication

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Making the Sourcing Decision of Software Maintenance and Information Technology

et al. 2021

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Outsourcing has been getting a significant growth for the last few years. Organizations tend to outsource Information Technology (IT), primarily to take advantage of the availability of qualified, trained and skilled workforce in low cost countries across the globe. Outsourcing of IT and software maintenance seem very promising, but a number of factors, risks, and challenges associated with the outsourcing process that make the sourcing decision very complicated. The present study aimed at gaining in-depth understanding of the three aspects of outsourcing, namely; perceived benefits of IT outsourcing, influencing factors of IT outsourcing and software maintenance offshoring. The findings of the current study will lead us to develop a sourcing framework for outsourcing decision as well as a decision support system for software maintenance. A systematic literature review is performed that presents perceived benefits of IT outsourcing, the influencing factors of IT outsourcing and software maintenance. Furthermore, the identified factors are analyzed based on their occurrences in literature as well as chi square test is performed to derive the significant differences amongst the factors based on decades. Similarly, critical success factors are derived both for IT outsourcing and software maintenance offshoring. Our article shows that how the critical success factors impact the IT as well the software maintenance in global delivery perspective. The findings of the current study will help the IT experts and decision makers in making suitable sourcing decisions.

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Making the Sourcing Decision of Software Maintenance and Information Technology

et al. 2021

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Early Study of IT Outsourcing in Public Organizations in the Province of Manabi - Ecuador

Cited by 1 publication

References 12 publications

Making the Sourcing Decision of Software Maintenance and Information Technology

Making the Sourcing Decision of Software Maintenance and Information Technology

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