1994
DOI: 10.1002/bsl.2370120405
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Eavesdropping on the 50‐minute hour: Managed mental health care and confidentiality

Abstract: This article discusses managed care, recent case law developments, and the legal basis of confidentiality in the patient-therapist relationship. It discusses how managed care intrudes into the confidential treatment relationship with prospective and retrospective utilization reviews. Some of the areas adversely impacted include public policy, the patient-therapist relationship, and informed consent. In order to be a program in the interest of patients and not simply cost containment, managed care must accommod… Show more

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Cited by 25 publications
(6 citation statements)
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“…(b) Unless it is not feasible or is contraindicated, discussion of confidentiality occurs at the outset of the relationship and thereafter as new circumstances may warrant, (p. 1606) Thus, the process of obtaining informed consent for the provision of psychological services necessarily includes addressing both the limitations of confidentiality as well as the possible uses of information generated through psychological services (Corcoran & Winslade, 1994;Wenning, 1993). Psychologists have an ethical duty to inform patients of the parameters of confidentiality in a way that recognizes what information realistically may be protected, and what may be subject to compelled disclosure.…”
Section: Implications Of Jaffee For Clinical Practicementioning
confidence: 99%
See 1 more Smart Citation
“…(b) Unless it is not feasible or is contraindicated, discussion of confidentiality occurs at the outset of the relationship and thereafter as new circumstances may warrant, (p. 1606) Thus, the process of obtaining informed consent for the provision of psychological services necessarily includes addressing both the limitations of confidentiality as well as the possible uses of information generated through psychological services (Corcoran & Winslade, 1994;Wenning, 1993). Psychologists have an ethical duty to inform patients of the parameters of confidentiality in a way that recognizes what information realistically may be protected, and what may be subject to compelled disclosure.…”
Section: Implications Of Jaffee For Clinical Practicementioning
confidence: 99%
“…First, therapists must understand that they may compromise a patient’s assertion of the privilege by disclosures to third parties (Corcoran & Winslade, 1994). Even routine disclosures, such as completing insurance forms (Green, 1995), communicating with a referral source (Birky, Sharkin, Marin, & Scappaticci, 1998), completing commitment documents (Slovenko, 1997b), or obtaining a consultation with a colleague may waive confidentiality and frustrate a privilege claim.…”
Section: Implications Of Jaffee For Clinical Practicementioning
confidence: 99%
“…From a very practical standpoint, the ongoing reviews required by managed care place increased work demands on the provider, while at the same time the cost-cutting measures of negotiating reduced fees and limiting services may decrease income (e.g., Broskowski, 1991; Cummings, 1995; Fox, 1995). From a clinical and ethical standpoint, the detail of information required in managed care reports may compromise the confidentiality of the therapeutic relationship (e.g., Corcoran & Winslade, 1994; Geraty, Hendren, & Flax, 1992; Haas & Cummings, 1991; Pipal, 1995), and this challenges the provider to balance dual responsibilities: to the patient (privacy) and to the third party (cost containment and demonstration of the need for continued treatment).…”
mentioning
confidence: 99%
“…) Other researchers argue that many clients are anxious about discussing personal information that will be disclosed to unknown managed care organization employees. This reluctance to share personal information may lead service recipients to stop treatment prematurely only to return for more intensive treatment at a later time (Alperin, 1994;Corcoran & Winslade, 1994;Geller, 1996;Root, 1991;Shapiro, 1995). Cornelius (1994) adds that managed care organizations are successful only if the routine practice of the provider is monitored.…”
Section: Implications Of Managed Care For Practice and Policymentioning
confidence: 99%