2016
DOI: 10.1590/1807-7692bar2016160032
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Economic Incentives or Communication: How Different Are their Effects on Trust

Abstract: This study investigates the effects of economic incentives and communication on the cognitive and behavioral responses after an alleged trust violation. We argue that these responses depend on the type of solution used to foster cooperation between agents. On the cognitive level, we compare the effects that structural (economic incentives) and motivational (communication) solutions exert on trusting beliefs and trusting intentions after an adverse event. On the behavioral level, we compare these effects on the… Show more

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Cited by 4 publications
(5 citation statements)
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References 66 publications
(104 reference statements)
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“…However, unconditional cooperation is easily capitalized on by "free-riders", and scientists have observed in iterated public-goods dilemma games that cooperation diminishes over time [2,6]. Therefore, structural and motivational solutions have been proposed as means of enhancing cooperation [7][8][9].…”
Section: Introductionmentioning
confidence: 99%
See 1 more Smart Citation
“…However, unconditional cooperation is easily capitalized on by "free-riders", and scientists have observed in iterated public-goods dilemma games that cooperation diminishes over time [2,6]. Therefore, structural and motivational solutions have been proposed as means of enhancing cooperation [7][8][9].…”
Section: Introductionmentioning
confidence: 99%
“…As a result, a motivational solution is believed to be more cost-effective, because it changes individuals' perceptions of their extrinsic environment [8,22]. The application of a consistent contributor (CC) as a motivational solution has previously been found to effectively promote cooperation in iterated public-goods-dilemma games [23][24][25].…”
Section: Introductionmentioning
confidence: 99%
“…Hence, the eight SOEs-BUMN that inquiry in this study have listing in BEI only. (Cheng and Coyte, 2014;Iwai and Azevedo, 2016). Furthermore, the study was could improve for the future research that conducted within some other among variables pertains; EPS, CSR, and firm-cash flow and also corporate reputations on competitive advantage, the financial structure, the incentive and also developing relational capital.…”
Section: Limitations and Future Researchmentioning
confidence: 95%
“…However, a growing body of evidence demonstrates that such solutions are typically more resource-intensive, diminish individuals’ inner motivation to cooperate, and sanctions can attract a vicious cycle of retaliation( Deci et al, 1999 ; Mulder et al, 2006 ; Dreber et al, 2008 ; Herrmann et al, 2008 ). Then, due to their low cost and capacity to alter people’s perceptions of the extrinsic environment, motivational solutions are gaining traction among academicians ( Van Lange et al, 2013 ; Iwai and de Azevedo, 2016 ; Zhang et al, 2019 ).…”
Section: Introductionmentioning
confidence: 99%