“…The empirical literature on the performance of national telecommunications operators has tended to concentrate on a number of aspects such as: the impact of privatisation on the performance of British Telecom, since it was the first major UK privatisation in 1984 (Bishop & Thompson, 1992;Foreman-Peck & Manning, 1988;Martin & Parker, 1997;Parker, 1994); cross-country comparisons of the impact of privatisation on performance (Bortolotti, D'Souza, Fantini, & Megginson, 2002), and cross-country studies of productivity and performance in general (Daßler, Parker, & Saal, 2002); and cross-country comparisons of the impact of competition and regulation on telecommunications operators (Boylaud & Nicoletti, 2000).…”