29.4: Relationship (and behavioural) leadership in public relations and corporate communicationsLeadership is a complex issue, with scholars identifying more than 100 definitions in the literature during the early 1990s (Rost, 1991) and 700 in recent times (Curtin, 2022). Northouse (2024) argues that leadership is a trait, an ability, a skill, a behaviour, a relationship and an influence process. Everyone has a leadership trait they can bring to the table and different leaders bring different leadership traits, e.g. decisiveness, confidence, outgoingness, sociability, etc. The ability and skill to lead are not necessarily something people are born with, and these skills can be acquired, such as the ability to speak publicly as a leader where some can do it naturally, whilst others need preparation, and developing leadership skills means developing competencies (Northouse, 2024). An important aspect of leadership is also behaviour, because this approach focusses on what leaders do when they become leaders such as what they say and the way they act. Northouse (2024) argues that leadership behaviour is observable unlike leadership skills, traits and abilities. In my research, I have looked into women's behavioural and communication styles and how women lead, as well as the perception and preferences of the leadership of women who do not hold leadership roles, relative to early socialisation and peer networks. In all the studies I have done so far in journalism, advertising and public relations, it appeared that early experiences affect perceptions of leadership and leadership styles and women who spent time with boys when growing up show what is commonly understood as masculine leadership style and behaviour, whereas women who grew up in peer groups consisting of girls show the so-called feminine behaviour and leadership styles. The latter is more focused on relationship leadership and is often positively assessed by their employees, who tend to express more work satisfaction and feel generally more positive about their work than those who are led by women demonstrating masculine behavioural styles (Topi c, 2023). Whilst my research was qualitative and cannot be generalised, albeit it was conducted on relatively large interview samples, it also showed a clear tendency towards the successfulness of relationship leadership to increase employee work satisfaction. In other studies, on mass communication industries, scholars also looked at leadership styles and had similar arguments. For example, Aldoory (1998) argued that women tend to use "participative management, attempts to energize staff, and empathy" (p. 97). Meng (2014) argued that there is a reciprocal relationship between organisational culture and excellent leadership in public relations because organisational culture directly generates a positive effect on the achievement of excellent leadership in public relations.The concept of relationship-oriented behaviour has been present in scholarship since the earliest studies on leadership (Stogdill and Coons, 1957)...