Educating for a systems design approach to complex societal problems

Costa, Jairo da; Diehl, Jan Carel; Secomandi, Fernando

doi:10.1080/09544828.2018.1436162

Cited by 19 publications

(5 citation statements)

References 41 publications

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“…Based on Costa Junior et al. (2018), the authors suggest five key systems-oriented skills necessary for skilful performance when tackling complex societal systems or problems (see Table 4).…”

Section: Results: Conceptual Framework For Systems Design Approachmentioning

confidence: 99%

“…Nevertheless, they are problems that impact everyday life, as is the case with sustainability issues in developing countries (DeTombe 2013, 2015 a ). For example, the complex societal problem of providing access to affordable, reliable, and sustainable energy in low-income households is hard to define, describe, and structure based on the available resources, infrastructure, and demand (see Costa Junior, Diehl & Secomandi 2018).…”

Section: Uncovering the Foundations Of A Systems Design Approach: Selmentioning

confidence: 99%

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A framework for a systems design approach to complex societal problems

2019

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Societal problems concern the complexity of technical, organisational, social, and political issues. The enormous negative impacts of these problems and the inability of problem solvers to deal with high levels of complexity cannot be overcome without a paradigm shift in how we understand and engage with such issues. Two domains have been helpful in bringing about such a shift: Systems Thinking and Design. Although these domains express mutual interest in social–technical systems and complex problem solving, in the literature there are few attempts of bringing the compatibility between them to the attention of designers. This paper aims to contribute to this endeavour by uncovering the role of integrating systems thinking for design, and by providing an overview of the emerging field of systems-oriented design approaches. An extensive literature review outlines significant aspects underlying systems thinking to support its use and further development in design. This paper provides a conceptual framework structured in five clusters: mindset, methodology set, knowledge set, skill set and tool set. The framework is meant to assist designers in integrating systems thinking into design and thereby enable them to better handle complex societal problems.

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Section: Results: Conceptual Framework For Systems Design Approachmentioning

confidence: 99%

Section: Uncovering the Foundations Of A Systems Design Approach: Selmentioning

confidence: 99%

A framework for a systems design approach to complex societal problems

2019

Self Cite

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“…In sum, from a theoretical standpoint, four elements of design, along with the participatory notion of design, have certain advantages for constructing a network of actors. In particular, through value co-creation (i.e., from highly fundamental to pragmatic and relational methods), design can create a unique condition for transcending a current situation into a desirable future from which knowledge and experiences can be created through the relations between actors [23,143]. In this case, the integration of the aforementioned aspects of design (fundamental, pragmatic, reflective, and kaleidoscopic notions of design), along with the design tendency to empower actors to co-create value in a complex context, has a great capacity to construct controversies in a social system [109,117,131].…”

Section: Discussionmentioning

confidence: 99%

Design-Driven Conflicts: Exploring the Contribution of Design for Constructing Social Controversies from a Theoretical Standpoint

Nedaei¹,

Jacoby²,

Bois³

2022

Societies

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Controversies are an inseparable part of social systems which, if constructed properly, can create a unique condition for higher-order learning. In addition, design inquiry, as a process of thought and planning, is also a constructive process. This provokes the question of how to construct controversies from a designerly perspective in order to steer higher-order learning. This paper presents a theoretical contribution to the field of social system design by providing the first insights into design intervention to facilitate a network of allied construction. Through a systematic review of the concept of conflict and disagreement, the link between controversies and knowledge transmission is examined in order to highlight the benefit of controversies in a constructive way. Next to that, the essential steps for constructing a network of allies are proposed. These steps are compared with specific aspects of design in order to unfold the advantages of design for network construction. Finally, the paper wraps up with concluding remarks about the necessity of having a bridging step from theory to action in order to facilitate the construction of controversies in a real-life context.

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“…Sangiorgi and Junginger [117] (p. 165) confirmed that the study of "service implementation not only relates to academic frameworks, definitions, and fundamental procedures but also to how it influences businesses and society". Similarly, Costa Junior and Diehl [118] revealed that a design approach in design education needs to adopt sustainable product service systems to solve complex social problems. PSS inherently considers sustainability, as shown by these studies.…”

Section: How Does Service Design Better Facilitate Sustainability Con...mentioning

confidence: 99%

A Review of Service Design Pedagogy to Identify Potential Added Value to Product Innovation in Higher Education

Ding,

de Bont,

Cockbill

et al. 2023

Sustainability

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It is widely accepted that service design is a discipline that is becoming increasingly recognized as a key element for productive collaboration between multidisciplinary stakeholders. However, it is difficult to understand the interplay between service design and product innovation in higher education. There is a gap in the service design literature on how its way of teaching can enable better product innovation if introduced within product innovation degrees. This study seeks to explore how product innovation might be stimulated by service design teaching, with a focus on collaborative participant activities often used within the service design discipline. Previous studies on service design pedagogy have provided various frameworks for teaching service design that are often drawn from different disciplinary perspectives, such as engineering, social sciences, marketing, business, etc. This article, in contrast, examines service design pedagogy strategies applied in design education within the realm of product innovation. A bibliometric analysis method was adopted to review the existing literature. We found that the selected studies touched upon several themes, which all relate to collaboration among participants and stakeholders in service design and product innovation. The findings shed light on specific projects and case studies that were implemented via team collaboration. Further analysis proposes that the service design pedagogy in design education enhances product design via wider value considerations such as sustainability principles and methods. This study begins to illustrate how service design as a systemic approach to designing products might better enable product innovators to consider wider aspects of value co-creation and sustainability via explicitly involving and considering wider stakeholder networks beyond simply designing a product for a user.

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Educating for a systems design approach to complex societal problems

Cited by 19 publications

References 41 publications

A framework for a systems design approach to complex societal problems

A framework for a systems design approach to complex societal problems

Design-Driven Conflicts: Exploring the Contribution of Design for Constructing Social Controversies from a Theoretical Standpoint

A Review of Service Design Pedagogy to Identify Potential Added Value to Product Innovation in Higher Education

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