Education and Conservation Benefits of Marine Wildlife Tours: Developing Free-Choice Learning Experiences

Zeppel, Heather

doi:10.3200/joee.39.3.3-18

Cited by 108 publications

(63 citation statements)

References 65 publications

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“…This study does not support the results of research from Hall and Skaarup (1992), Liu, et al (2014), Yulianto, et al (2016), Hounnoklang, (2016), and Zeppel, H (2016. This shows that between the motivation of visitors with the level of loyalty directly there is no significant relationship.…”

Section: Discussioncontrasting

confidence: 56%

Customer Participation and Quality of Service in Improving Loyalty Visitors in Tourism Park

Ubud

2017

JAM

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Agrotourism is one of the government's commitment to further improve the quality of tourism in the region and the agrotourism customers play an important role in the agrotourism destination, in this case, is Mekarsari Fruit Garden in improving loyalty. The purpose of this research is to know the role of customer participation and the quality of service in improving loyalty at Fruit Park Mekarsari, West Java. Respondents from this study were visitors who took part in the Mekarsari Garden Tour Package. Questionnaires were given directly after the respondents participated in following the green land package. The number of samples in this study was 144 respondents. Model and Data Analysis Technique for this research used PLS (Partial Least Square). The results of this study indicate that there is no direct correlation between motivation and loyalty, but there is a significant relationship between motivation and loyalty if we consider Service Quality to improve customer loyalty. This indicates that customer motivation will play an important role in improving customer loyalty if customers also feel the quality of service well.

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Section: Discussioncontrasting

confidence: 56%

Customer Participation and Quality of Service in Improving Loyalty Visitors in Tourism Park

Ubud

2017

JAM

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“…According to Moscardo and Ballantyne (2008), one of the two key roles of interpretation is to build a rewarding visitor experience by offering visitors mental and physical access to a site or topic and its significance. In addition, Zeppel (2008) states that visitor learning for enjoyment is an important element of the visitor experience. In a large study by Ham and Weiler (2007), the global satisfaction of visitors to one protected area (Panama Canal Watershed) was found to be primarily due to the five interpretive dimensions of their experience (e.g.…”

Section: Literature Reviewmentioning

confidence: 99%

Visitor expectations of contact with staff at a protected site

Schliephack

Moyle

Weiler

2013

Annals of Leisure Research

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The importance of managing visitor expectations has been highlighted in natural and protected areas. However, minimal research has been completed on visitor expectations of contact with staff in national parks and protected areas. Staff can play an important role in delivering information and in interpreting significant natural and heritage attributes. This research aims to address this gap by examining visitors' expectations regarding staff contact at one protected site, Cape Byron State Conservation Area (CBSCA) in New South Wales, Australia. A mixed method approach including interviews with staff and a survey of park visitors was implemented to achieve the research aim. Results indicate that visitors have a diverse range of expectations of park staff regarding when, where and how staff are expected to provide services and information. Peak season visitors were more likely to want information about European heritage and the lighthouse than were off season visitors. Visitors over 25 years of age were significantly more likely to expect information about wildlife, native plants and vegetation, the marine environment, whales and whale watching, Indigenous heritage, European heritage and recreation opportunities within CBSCA than visitors under 25. Visitors between 36 and 45 years of age were the most likely to participate in activities involving staff. Overall, visitors were no more likely to participate in activities involving staff than in self-directed activities. Finally, some implications for the management of CBSCA and avenues for future research are proposed.

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“…Studies have shown that wildlife encounters can lead to enhanced educational and conservation outcomes for visitors (Zeppel 2008). Benefits include increased understanding or emotional response to marine wildlife encounters, which may lead to greater environmental awareness, support for marine conservation, and protection of endangered species , Ballantyne et al 2009.…”

Section: Threats Visitors Learned Aboutmentioning

confidence: 99%

“…Benefits include increased understanding or emotional response to marine wildlife encounters, which may lead to greater environmental awareness, support for marine conservation, and protection of endangered species , Ballantyne et al 2009. Conservation benefits gained from wildlife tourism include financial support for conservation and education of visitors, which may lead to more conservation-focused behaviour and support (Higginbottom & Tribe 2004, Zeppel 2008. After learning about threats to sea turtles, our study demonstrated that all visitors were willing to make a change in their lives to help minimise threats to sea turtle survival.…”

Section: Threats Visitors Learned Aboutmentioning

confidence: 99%

Effect of sea turtle rehabilitation centres in Queensland, Australia, on people’s perceptions of conservation

Feck¹,

Hamann²

2013

Endang. Species. Res.

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Sea turtles are found worldwide, with all 7 species considered species of conservation concern. The public has seen sea turtle rehabilitation centres as an important tool for conserving sea turtle populations. However, educating the public regarding threats to sea turtles and how they can minimise these threats by making a change in their own lives may be more beneficial than rehabilitation alone, in terms of the ability to restore turtle numbers. In order to determine the educational role of rehabilitation centres, 245 surveys were distributed at several Australianbased rehabilitation centres. The survey was in 2 parts. The first part collected information about visitor's knowledge of threats, their willingness to pay for conservation, and socio-economic information. The second part determined what threats visitors had learned about, whether visitors would make a change to help support sea turtle conservation, and whether they would be willing to pay more for conservation following their visit. Overall, results showed that all visitors to the sea turtle rehabilitation centres were willing to make a change in their lives to help protect sea turtles. Additionally, the majority of visitors were willing to donate annually to sea turtle conservation. The extra revenue raised could be used for conservation purposes and further research to address the threats sea turtles face. Combining the opportunity for visitors to observe sea turtles up close and learn about threats and how they can be minimised at rehabilitation centres will assist in increasing population sizes and protecting them into the future.

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Education and Conservation Benefits of Marine Wildlife Tours: Developing Free-Choice Learning Experiences

Cited by 108 publications

References 65 publications

Customer Participation and Quality of Service in Improving Loyalty Visitors in Tourism Park

Customer Participation and Quality of Service in Improving Loyalty Visitors in Tourism Park

Visitor expectations of contact with staff at a protected site

Effect of sea turtle rehabilitation centres in Queensland, Australia, on people’s perceptions of conservation

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