Introduction: Neck-shoulder pain is a common musculoskeletal problem that is often chronic or recurrent. The mechanism of the neck-shoulder pain musculoskeletal disorder is complicated, multifactorial, and sometimes unclear. Cases: Seven patients presented at an outpatient pain clinic, each with a chief complaint of chronic neckshoulder pain that these patients had had for various time periods. Intervention: The patients were treated with 45-minute sessions of Chinese Balance Acupuncture per the protocol of Richard Teh-Fu Tan, OMD, LAc. Main Outcome Measures: Pain intensity, pain duration, and quality of life (QoL) were measured during the treatment period, and the QoL was measured during the 3-month follow-up after three acupuncture sessions. Results: After the third session (1.5 weeks after the beginning of treatment), the patients reported complete dissipation of pain or significant reductions in pain intensity. There was also substantial improvement in QoL during the treatment period and during the 3-month follow-up. Conclusions: To date, this is the first case report on the effectiveness of Dr. Tan's Chinese Balance Acupuncture for treatment of chronic neck-shoulder pain. Studies to confirm the results of the present report are warranted.