Effect of caring leadership intervention program for first‐line nurse managers on their managerial actions and nurse outcomes

Abstract

AimThe aim of the study was to examine the effect of a caring leadership intervention program for first‐line nurse managers (FLNM) on their caring knowledge and managerial actions as well as nurses' perceived FLNM caring behaviours and nurse outcomes.DesignA quasi‐experimental study design was implemented on two groups; study and control, including 30 FLNM and 150 nurses for each.MethodsSelf‐report questionnaires about FLNMs' knowledge of caring behaviours and their managerial actions, nurses perceived line nurse managers' caring behaviours and nurses' outcomes (job satisfaction and work engagement) were utilized to collect study data from 1 July 2022 to 30 December 2022.ResultsA statistically significant difference and changes were revealed between the study and control groups in FLNMs' caring knowledge and their managerial actions, and nurses' perceived FLNMs' caring behaviours, nurses' job satisfaction and nurses' work engagement during post‐test in comparison to pre‐test. Higher total mean scores of post‐test in the study group were recorded compared to those of control group regarding FLNMs' caring knowledge and their managerial actions as well as nurses ‘perceived FLNMs’ caring behaviour, job satisfaction and work engagement.ConclusionThe caring leadership intervention program for FLNMs was highly effective in enhancing their caring knowledge and managerial actions as well as nurses' perceived FLNM caring behaviours and nurse outcomes.Implications for the ProfessionCaring leadership can help FLNMs to create a healthy environment, resulting in a positive outcome for nurse staff, patients and healthcare organizations.Patient and Public ContributionNo patient and public contribution.

The Relationship Between First-Line Nursing Managers' Communication Skills and Nurses' Job Satisfaction: A Systematic Review protocol

“…Several research studies have confirmed the beneficial impact of FLNMs' communication skills and abilities on the performance and satisfaction of nurses. As noted by Abd El-Fattah Mohamed et al (7) and Abdeen et al (8), the communication skills and proficiency of FLNMs influences the satisfaction and commitment. Also agreed with, Ghazawy et al (9), discovered that over half of nurses demonstrate a strong commitment to their duties.…”