“…Although, in their current working environment, public organisations are faced with social pressure concerning their ethical behaviour, transparency in managing public funds, and commitment toward sustainable development in which CSR can play an important role (Abdelmotaleb & Saha, 2018;Karmasin & Litschka, 2017;Roush et al, 2012) Also, CSR investment is important to public sector organisations (PSOs) as it creates customer loyalty (Raza et al, 2020), reputation, and better recognition (Ansong, 2017;Graafland, 2017), reduce operational costs, e.g. through recycling processes (Bhargava, 2018;Nasiru et al, 2020), create credibility and transparency in management decisions and operations (Tokarcikova, 2015). Other schools of thought argue that investing in CSR activities should be viewed as an important activity in an organisation, like other activities that are undertaken to enhance performance (Acharyya & Agarwala, 2019;Singh et al, 2018).…”