“…Indicative sources from literature review 1 Healthcare workers' knowledge of Carroll et al, 2005;Gammon and Gould, 2005 universal precautions with regard to infection control is inadequate 2 Compliance with, and adherence to, Pittet et al, 2000;Armstrong, 2002; Bjerke, effective hand-washing and drying 2004; Spencer and Gulczynski, 2004; Aragon procedures are crucial to the prevention et al, 2005 and management of healthcare associated infections 3 There is a need to provide innovative Farley et al, 2004;Rosenthal et al, 2004; infection control educational opportunities Arikan et al, 2005;Hann et al, 2005; to all healthcare workers Hendriks et al, 2005;Lockhart, 2005;Ott et al, 2005 4 There is a need for organisational change Beneda et al, 2005;Holmes, 2005; Gould, within healthcare services to prevent or 2005; Kaelenic et al, 2005; Van Bokhoven et more effectively manage healthcare al., 2003 associated infections 5 Patients, carers and families are Finerty et al, 2005;Guinan et al, 2005; concerned about healthcare associated Qutaishat et al, 2005 infections and should also engage with certain aspects of universal precautions primarily been taken forward by NHS Education for Scotland (NES) and have focused on prevention and control. Within this context, one of the main programmes that have been developed is the Cleanliness Champions Programme (CCP).…”