2013
DOI: 10.1504/ijbis.2013.055298
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Effect of investments in information technology on bank performance: empirical evidence from Indian public sector banks

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Cited by 19 publications
(13 citation statements)
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“…They argue that DEA is a significant tool in banking sector analysis. Finally, Arora and Arora (2013) examine the effect of IT investments of bank performance in India using a 2-stage GLS and GMM techniques. They find that investments in IT show positive impacts on both the operating profits per employee.…”
Section: Determinants Of Bank Efficiencymentioning
confidence: 99%
“…They argue that DEA is a significant tool in banking sector analysis. Finally, Arora and Arora (2013) examine the effect of IT investments of bank performance in India using a 2-stage GLS and GMM techniques. They find that investments in IT show positive impacts on both the operating profits per employee.…”
Section: Determinants Of Bank Efficiencymentioning
confidence: 99%
“…Advancements in payments technology also have a positive effect on profitability of banks through a reduction in labour and transaction costs [ 30 , 32 , 39 ]. Arora and Arora [ 4 ] find evidence of information technology (IT) investments positively impacting operating profits per employee. Research also underscores the importance of innovative payment channels like internet banking, point of sale (PoS) machines, and telephone banking in improving bank’s market share [ 41 ].…”
Section: Review Of Literaturementioning
confidence: 99%
“…The existing studies highlighting on bank's profitability is presented by the proxy of two common factors such as Return on Equity (ROE) and Return on Assets (ROA). Some studies measure the bank's profitability with these two indicators and consider as endogenous variables (Anwar & Herwany, 2006;Arora & Arora, 2013;T. Beck, Demirgüç-Kunt, & Levine, 1999;Kosmidou, 2008;Naceur & Goaied, 2008;E.…”
Section: Banks' Profitabilitymentioning
confidence: 99%