Effect of Single Window System Procedures on Cargo Clearance Efficiency in Kenya: A Case for Mombasa Port

Abstract

A Single Window Concept is a one-stop facility that allows exchange of information between all parties involved in trade across borders. It is aimed at reducing the complexity, time and costs of clearing goods at the ports. The Concept has been successfully implemented in Kenya in areas such as the Mombasa port, Jomo Kenyatta International airport, Moi International airport and Kenyan borders. The study sought to identify the Effect of Single Window System on cargo clearance efficiency at the port of Mombasa. In particular, to determine its effect on shipping procedures, Pre-clearance permits and Customs goods declaration procedures at the port of Mombasa. The study adopted a quantitative approach targeting a population of 155 respondents. Stratified sampling technique was used to get a sample size of 112 respondents. Data was collected using a structured questionnaire with Likert scale measurement. Data was collected and analyzed using descriptive as well as inferential statistics. The study found that Single Window concept has positive effect on Shipping procedures (p-value 0.952), Pre-clearance permits (p-value 0.861), Customs goods declaration procedures (pvalue 0.950) and hence improved cargo clearance efficiency at the port of Mombasa. The study recommends more studies to be done on variables that affect cargo clearance efficiency at the port of Mombasa which were not covered under this study.

The Relationship Between Sensor Technology and Performance of Shipping Lines in Kenya: The Moderating Effect of International Maritime Regulations

“…Nyongesa (2018) opines that RECTS positively impacted transit goods through the reduction of transit time, reduction of dumping goods in the country as well as providing a timely response. Kabui, Gakobo and Mwaura (2019) argue that a single window system has a positive influence on customs goods declaration procedures, shipping procedures and pre-clearance permits.…”

An Analysis of How Logistics Integration Affects Organizational Performance in Kenya's Clearing and Forwarding Sector. A Structural Equation Modelling Approach.

“…These issues collectively lead to underperformance of logistics companies and revenue losses for government agencies, such as the Kenya Revenue Authority (KRA). To further elucidate the challenges, Kabui et al (2019) conducted research revealing the complexities and significant bottlenecks in cargo clearance processes in Kenya's supply chain. These bottlenecks are primarily attributed to delays caused by semi-automated processes and governmental policies.…”

Power of Internal Systems Integration: A Pathway to Organizational Performance for Clearing and Forwarding Firms in Kenya

“…The new ICMS is a robust intelligent system that may consolidate all cargo clearing points to one leading to reduced clearance time of up to sixty percent and improvement in customer satisfaction (KRA). Kabui et al (2019) opined that cargo clearance processes in Kenya is a complex system facing major bottlenecks in the supply chain due to delays caused by semi-automated processes and government policies leading to increase in ~ 436 ~ costs of running businesses in Kenya. This suggests that there are policy gaps on what SCI strategic dimensions to adopt, and this may be attributed to inexistence strategic leadership among the top management at C&F firms.…”