2011
DOI: 10.1007/s11218-011-9152-4
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Effect of syllabus tone: students’ perceptions of instructor and course

Abstract: It is not uncommon for students to complain that faculty are unapproachable, while faculty complain that students are not engaged. Such perceptions, especially when formed at the start of a semester, can impact what students learn and how instructors teach; therefore, it is critical that these perceptions are prevented if a course is to be successful. A good starting point is the syllabus, which not only informs students about a course and its requirements, but creates a first impression about the instructor a… Show more

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Cited by 99 publications
(78 citation statements)
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“…In addition to this possibility, there may be other factors not included in this study that may increase support perceptions, such as syllabus tone. Indeed, Harnish and Bridges (2011) showed that the extent to which the tone of a syllabus is perceived as friendly or unfriendly can impact perceptions of instructors and courses. Specifically, in comparison to a syllabus written in an unfriendly tone, a syllabus written in a friendly tone was associated with perceiving the instructor as more approachable, warmer, and as more motivated to teach the course.…”
Section: Discussionmentioning
confidence: 99%
“…In addition to this possibility, there may be other factors not included in this study that may increase support perceptions, such as syllabus tone. Indeed, Harnish and Bridges (2011) showed that the extent to which the tone of a syllabus is perceived as friendly or unfriendly can impact perceptions of instructors and courses. Specifically, in comparison to a syllabus written in an unfriendly tone, a syllabus written in a friendly tone was associated with perceiving the instructor as more approachable, warmer, and as more motivated to teach the course.…”
Section: Discussionmentioning
confidence: 99%
“…Instructors can establish rapport with students even before a semester begins, with welcoming e-mails (Legg & Wilson, 2009) and the use of a syllabus with friendly language (Harnish & Bridges, 2011). Both strategies have been shown to have a positive impact on students' attitudes across the length of a course.…”
Section: Creating Effective Learning Environmentsmentioning
confidence: 99%
“…It should be noted that whereas both the interventions and the method of teaching them are relatively new, the novelty of a technique is not necessarily related to positive student evaluations. Two studies illustrate this point; our recent research suggests that whereas using a warmer syllabus tone (Harnish & Bridges, 2011a) will result in higher student ratings, a second study found that faculty who utilise distance education (courses delivered to remote sites using video technology) to deliver their courses will receive lower student evaluations (Harnish & Bridges, 2011b). We will continue to monitor student evaluations of blogging in future versions of our positive psychology course; as both the interventions described here and blogging itself continue to evolve, student evaluations may change as well.…”
Section: Findings and Discussionmentioning
confidence: 97%