2015
DOI: 10.1016/s2212-5671(15)01162-4
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Effect of Training towards Emotional Intelligence (EQ) and Entrepreneur Culture: An Analysis

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Cited by 5 publications
(3 citation statements)
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“…Possessing both physical and mental skills, which are referred to as emotional intelligence (Kunnanatt, 2004), is considered as effective skills for jobs dealing with customers. Emotional intelligence is extremely beneficial to a staff performance since it enables them to communicate clearly and lead others in an appropriate manner, resulting in constructive interactions at work and in their personal lives (Jaafar et al, 2015).…”
Section: The Research Model and Hypothesismentioning
confidence: 99%
“…Possessing both physical and mental skills, which are referred to as emotional intelligence (Kunnanatt, 2004), is considered as effective skills for jobs dealing with customers. Emotional intelligence is extremely beneficial to a staff performance since it enables them to communicate clearly and lead others in an appropriate manner, resulting in constructive interactions at work and in their personal lives (Jaafar et al, 2015).…”
Section: The Research Model and Hypothesismentioning
confidence: 99%
“…Hence, EI is the primary variable of interest in this study. We assume in this paper that the Regional Health Services Directorate (RHSD) in Christchurch, New Zealand, is interested in taking key steps to enhance the quality of health care delivered, and one of these steps is to introduce a culture of EI specialised training in line with some studies [22,23]. One of the primary elements of the adoption of an EI specialised training culture is knowing the average EI of health workers and using this estimate as a baseline to which future estimates that result from the specialised training program is compared to know what progress is being made over time.…”
Section: A Clinical Research Scenariomentioning
confidence: 99%
“…An assumption that would need to be recalled is the need for EI to be measured as a competence applied by health workers when interacting with patients, co-workers, bosses, and other stakeholders -this is the ideal context of EI assessment in health care [21,23].…”
Section: What Is Already Known About the Study Populationmentioning
confidence: 99%