Effect of Transformational Leadership, Job Satisfaction, and Interpersonal Communication on Organizational Citizenship Behavior with Organizational Commitment as Mediation Variable at the Tax Office

Sutrisno,; Astuti, Enny Diah; Safitri, Koko; Setrojoyo, Sudarmo Muhammad; Wibowo, Teguh Setiawan

doi:10.26668/businessreview/2023.v8i7.2634

Cited by 3 publications

(2 citation statements)

References 25 publications

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“…Although there is a growing amount of study on transformational leadership in a variety of contexts, there is a large research gap with regard to its application in Vietnamese securities organizations (Sutrisno et al, 2023). Particularly, there is a dearth of knowledge regarding the precise competencies that, in this situation, make up transformative leadership.…”

Section: Performancementioning

confidence: 99%

An Analysis of the Factors Impacting Transformational Leadership Competencies: A Case Study of a Vietnamese Security Firm

Tuan,

Long

2023

J. Professional Business Review

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Purpose: The aim of this study is to examine which factors contribute the most to the transformational leadership competencies in the context of Vietnam. Theoretical framework: Based on previous studies, in this paper, the author emphasizes the relationship among transformational leadership competencies, competitive advantages and firm performance. Design/Methodology/Approach: By conducting a case study of a Vietnamese security firm, this author used The Exploratory Factor Analysis to analyse factors impacting transformational leadership competencies. Findings: Transformational leadership competencies of leaders can be ranked in strongest to weakest as follow: visionary thinking competencies, creativity competencies, adaptability competencies, relationship building competencies and inspirational communication competencies. Research, practical & social implications: More research is needed on Vietnamese securities companies, particularly those experiencing a turnaround, to gain a comprehensive understanding. The study's proposed five factors of transformational leadership competencies are crucial as they enable leaders to develop their leadership competencies. Other securities companies in Vietnam can employ these factors for employee leadership competency training. Originality/value: Visionary thinking competencies, creativity competencies, adaptability competencies are the three most crucial elements of transformational leadership competencies in the context of Vietnam changing economy landscape.

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Section: Performancementioning

confidence: 99%

An Analysis of the Factors Impacting Transformational Leadership Competencies: A Case Study of a Vietnamese Security Firm

Tuan,

Long

2023

J. Professional Business Review

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“…Furthermore, a deeper understanding of the influence of leadership within political parties, political financing, and government support on public trust in Aceh Province will provide guidance for political parties and the government in building a strong image and high levels of trust among the public. This research holds high urgency because low public trust can have negative impacts on political stability, political participation, and the quality of democracy (Suharyanto & Rahim, 2016), (Sutrisno al 2023). Aceh Province, as a region with a history of conflict and ongoing reconciliation processes, needs leaders and political parties that can build public trust to maintain peace and progress in the area (Arlikatti & Hasan, 2019).…”

Section: Introductionmentioning

confidence: 99%

Analysis of Political Communication, Political Leadership in Political Parties, Political Costs, Government Support for Public Trust in Aceh Province

Murni,

Ma’ruf,

Utami

et al. 2024

J. of Law and Sust. Develop.

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Purpose: The purpose of this research is to analyze the influence of political communication, political leadership within political parties, political costs, and government support on public trust in Aceh Province. Theoretical framework: The urgency of analyzing political communication, political leadership within political parties, political costs, and government support for public trust in Aceh Province lies in the importance of understanding and enhancing the quality of the political process in the region. By deepening the understanding of these factors, efforts can be made to strengthen effective political communication, build quality political leadership, manage political costs effectively, and increase government support for political parties. This is expected to have a positive impact on public trust in political parties, strengthen democracy, and promote sustainable development in Aceh Province. Design/methodology/approach: the study used an explanatory research method with a quantitative approach in Aceh province. It focused on variables such as political communication, leadership qualities within political parties, political costs, government support, public trust, and voting intention. The sample consisted of 278 respondents, selected using purposive sampling. Data was collected over four months using Google Forms. The objective was to analyze the influence of political communication, leadership qualities, political costs, and government support on public trust, as factors affecting voting intention. Data processing involved steps such as data inspection, coding, and tabulation using an index table. Descriptive analysis, specifically the Index Analysis technique, was used to depict respondents' perceptions. Findings: This research reveals interesting insights into the perception and voting intention towards political parties in Aceh. Respondents showed high satisfaction and agreement with the variables of political communication, leadership qualities within political parties, political costs, and government support in the context of legislative and regional elections. Political communication was perceived as effective by the respondents, and the leadership qualities within political parties were also highly rated. While respondents expressed satisfaction with political costs in elections, there are concerns regarding the proportional relationship between high political costs and the perceived quality of political parties by the public. Government support for political parties was considered satisfactory as well. Public trust can be eroded by corruption, injustice, or government failure to meet public expectations. Therefore, it is important for political parties and the government to strengthen their relationship with the public through empowerment, openness, and responsiveness to public aspirations. The findings of this research provide valuable insights for political parties to improve their strategies. Effective political communication, charismatic leadership within political parties, efficient management of political costs, and strong government support are crucial factors in building trust and winning the hearts of voters. Research, Practical & Social implications: The research findings reveal important insights into the perception and voting intention towards political parties in Aceh. The respondents expressed high satisfaction and agreement with variables such as political communication, leadership qualities within political parties, political costs, and government support in the context of elections. Effective political communication was identified as a crucial factor in building trust between political parties and voters, while the leadership qualities within political parties were highly valued by the respondents. Transparent management of campaign funds and strong government support were also considered important for maintaining public trust. These findings have practical implications for political parties to improve their strategies, including enhancing political communication, developing competent leaders, ensuring transparency in campaign finance, and fostering good relations with the government. Furthermore, the research highlights the social implications of trust in political institutions, emphasizing the need for transparency, accountability, and responsiveness to public aspirations to maintain public trust in the government and promote a healthy political system and democracy. Originality/value: This research provides original insights into the perception and voting intention towards political parties in Aceh, highlighting high satisfaction with political communication, leadership qualities, political costs, and government support. However, concerns arise regarding the proportional relationship between high political costs and the perceived quality of political parties. It emphasizes the importance of strengthening the relationship between political parties, the government, and the public through empowerment, openness, and responsiveness to build trust. The findings offer valuable recommendations for political parties to improve their strategies, focusing on effective communication, charismatic leadership, efficient management of costs, and strong government support as crucial factors in winning the hearts of voters.

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Assessing the Impact of Transformational Leadership and Employee Empowerment on Organisational Performance in the Indonesian Service Sector

Intiar

2023

ijmb

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This study investigates the relationships between transformational leadership, employee empowerment, and organizational performance in the Indonesian service sector. A quantitative research approach was adopted, and data were collected from 250 employees and managers using self-administered questionnaires. Structural Equation Modeling (SEM) with Partial Least Squares (PLS) was employed to analyze the data. The results reveal significant positive relationships between transformational leadership and employee empowerment, employee empowerment and organizational performance, and transformational leadership and organizational performance. Furthermore, mediation analysis indicates that a substantial portion of the influence of transformational leadership on organizational performance is mediated by employee empowerment. These findings highlight the importance of fostering transformational leadership behaviors and promoting a culture of empowerment to enhance organizational performance in the Indonesian service sector.

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Effect of Transformational Leadership, Job Satisfaction, and Interpersonal Communication on Organizational Citizenship Behavior with Organizational Commitment as Mediation Variable at the Tax Office

Cited by 3 publications

References 25 publications

An Analysis of the Factors Impacting Transformational Leadership Competencies: A Case Study of a Vietnamese Security Firm

An Analysis of the Factors Impacting Transformational Leadership Competencies: A Case Study of a Vietnamese Security Firm

Analysis of Political Communication, Political Leadership in Political Parties, Political Costs, Government Support for Public Trust in Aceh Province

Assessing the Impact of Transformational Leadership and Employee Empowerment on Organisational Performance in the Indonesian Service Sector

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