Effect Of Work Motivation On The Performance Of Procurement Service Unit Employees With A Balanced Approach Scorecard To The Perspective Of Growth And Learning In Maros Regency

Yusuf, Andi Muh. Alwi; Adam, Aenal Fuad; Saragih, Dapot

doi:10.2991/icss-19.2019.193

Cited by 2 publications

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“…Selama ini evaluasi kinerja karyawan belum dilakukan secara komprehensif pada indikator yang bersifat intangible seperti aspek non finansial. Oleh karena itu, dibutuhkan sistem pengukuran kinerja yang dapat mengukur intangible assets dan mengantarkan organisasi pada kesuksesan (Yusuf et al, 2019). Jika karyawan mampu memberikan kinerja yang sangat baik, maka kinerja organisasi atau perusahaan juga akan mendapat hasil yang memuaskan (Kundariyah et al, 2021).…”

Section: Pendahuluanunclassified

Pengukuran Kinerja Sumber Daya Manusia Menggunakan Metode Human Resource Scorecard

Karlina

Samanhudi

2023

J. Fokus Manaj. Bisnis.

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In recent research, employee performance evaluations have not been carried out comprehensively. However, problems related to employee performance are the increasing number of complaints and the achievement of project targets on time. This study aims to determine the level of employee performance and provide suggestions for improving key performance indicator (KPI) below the target. The sampling method is non-probability sampling with purposive sampling. The method used is the Human Resource Scorecard (HRS) supported by the Analytical Hierarchy Process (AHP) and Traffic Light System (TLS). The results showed that the performance measurement score of PT. Modern Pulsa Investama in 2021 is 2,23 (less) with a TLS of 2,90; in 2022, it is 2,99 (medium), with a TLS of 5,86, indicating satisfactory performance. Based on 15 KPIs in 2021, 4 were obtained in the green group, 5 in the yellow group, and 6 in the red group. Of the 15 KPIs in 2022, 6 were obtained in the green group, 6 in the yellow group, and 3 in the red group. KPIs that go on a yellow to red scale are the focus of improvement. PT. Modern Pulsa Investama is a company that develops bill payment applications and online product purchases.

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Section: Pendahuluanunclassified

Pengukuran Kinerja Sumber Daya Manusia Menggunakan Metode Human Resource Scorecard

Karlina

Samanhudi

2023

J. Fokus Manaj. Bisnis.

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Balanced scorecard model: Issues to resolve for competitive advantage among SACCOs in Kajiado County, Kenya

Kingwalor,

Muathe

2024

IJRBS

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Savings and Credit Cooperative Societies are important economic institutions that offer credit and other financial services in many developing countries, including Kenya. However, their performance is impacted by several factors, including high competition. The Balanced Scorecard (BSC) serves as a tool of strategic value, enabling organizations harmonize their activities with their strategic goals. In Kenya, despite the significant contributions Savings and Credit Cooperative Societies deliver to economic growth, few studies have examined factors that affect their performance. The goal of this study was to examine the correlation between the perspectives of the Balanced Scorecard and the competitiveness of Savings and Credit Cooperatives located in Kajiado County, Kenya. The specific aims of the study included assessing how the perspectives of the Balanced Scorecard, namely, financial perspective, customer perspective, internal business processes, and learning and growth perspective, affect the competitiveness. of Savings and Credit Cooperative Societies within Kajiado County. This study was anchored on the theoretical frameworks of Balanced Score Card, Resource-Based View and Dynamic Capabilities theory. The study utilized a cross-sectional survey research design, guided by objectivism as an ontological approach, a positivist epistemology, and a deductive approach for data collection and analysis. The study’s target population included the deposit taking Savings and Credit Cooperative Societies in Kajiado County (N= 22). Purposive sampling was employed to identify 22 Savings and Credit Cooperative Societies and 32 personnel members from the 5 main sub counties. Data collection involved the utilization of a structured questionnaire self-administered by the respondents themselves. The data collected was analyzed by the Statistical Package for Social Sciences, encompassing both descriptive and inferential statistical methods. The relationship between distinct independent variables and company competitiveness was analyzed using multiple regression. The critical value for regression was 0.05, and the 95% confidence interval was used. The study found a strong, statistically significant positive correlation between SACCO competitiveness and customer perspective (r = .899, p = .000). Also, a strong, positive, and statistically significant correlation was found to exist between financial perspective and SACCO competitiveness (r = .841, p = .000). A similar strong positive correlation was observed between internal business processes and SACCO competitiveness (r = .805, p = .001). Similarly, learning and growth exhibited a strong, positive correlation with SACCO competitiveness (r = .817, p = .001). Some of the balanced score card perspectives, such as financial and customer perspectives, positively predict SACCO competitiveness. The relationships are also statistically significant. However, internal business process and learning and growth, negatively predict SACCO competitiveness. The relationships are not statistically significant. It was recommended that the management of SACCOs should enhance the customer perspective and the financial perspective to boost competitiveness, while strengthening the other perspectives.

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Effect Of Work Motivation On The Performance Of Procurement Service Unit Employees With A Balanced Approach Scorecard To The Perspective Of Growth And Learning In Maros Regency

Cited by 2 publications

References 1 publication

Pengukuran Kinerja Sumber Daya Manusia Menggunakan Metode Human Resource Scorecard

Pengukuran Kinerja Sumber Daya Manusia Menggunakan Metode Human Resource Scorecard

Balanced scorecard model: Issues to resolve for competitive advantage among SACCOs in Kajiado County, Kenya

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