“…The The Delphi method, using three rounds, was used to complete the study, the researchers followed recommendations in the literature to develop the processes and instrumentation (e.g. Delbecq, Van de Ven, & Gustafson, 1975;Lamm et al, 2017;Lamm, Lamm, Davis, & Swaroop, 2018;Nistler, Lamm, & Stedman, 2011). In round one, experts listed five of the most important capacities in a RAS network to be effective in ICT use, by using a short phrase or word (Gliddon, 2006).…”