Effectiveness of Hotline, Advocacy, Counseling, and Shelter Services for Victims of Domestic Violence

Bennett, Larry; Riger, Stephanie; Schewe, Paul A.; Howard, April; Wasco, Sharon M.

doi:10.1177/0886260504265687

Cited by 167 publications

(147 citation statements)

References 20 publications

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“…Such programs may be helpful for healing and restructuring one's life free from violence. Outside of the shelter, however, women are not necessarily protected from violence (Bennett, Riger, Schewe, Howard, & Wasco, 2004;Bybee & Sullivan, 2005).…”

Section: Resources and Servicesmentioning

confidence: 99%

Intimate Partner Violence Survivors’ Unmet Social Service Needs

Dichter

Rhodes

2011

Journal of Social Service Research

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Women who have experienced intimate partner violence (IPV) victimization are at risk for physical and mental health problems, as well as social and economic challenges. In this cross-sectional study, 173 adult, English-speaking women who had experienced police response to IPV completed a self-report questionnaire about their use of, interest in, and need for various social services and whether or not each type of service helped (or would help) them to feel safer. More than three quarters of the participants reported a current need for health and economic support services. There was less interest in traditional IPV resources: law enforcement and domestic violence counseling or shelter. Expanding services to meet survivors' needs for health care and economic independence may facilitate long-term safety. Recommendations for further research in this area are provided.

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Section: Resources and Servicesmentioning

confidence: 99%

Intimate Partner Violence Survivors’ Unmet Social Service Needs

Dichter

Rhodes

2011

Journal of Social Service Research

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“…Domestic violence interventions encompass a vast array of services, including crisis hotline counseling, medical and legal advocacy, group and individual counseling, and emergency shelter (Bennett, Riger, Schewe, Howard, & Wasco, 2004;Macy & Ermentrout, 2007;Sullivan, 2006). Notably, many domestic violence agencies also provide services to sexual assault survivors because survivors often experience both types of trauma (Macy & Ermentrout, 2007).…”

Section: Nature Of Work With Violence Survivorsmentioning

confidence: 99%

Exploring Individual and Organizational Factors Contributing to Compassion Satisfaction, Secondary Traumatic Stress, and Burnout in Domestic Violence Service Providers

Kulkarni

Bell

Hartman

et al. 2013

Journal of the Society for Social Work and Research

124

162

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Research on workplace wellness often neglects the role of organizational factors in preventing negative effects and promoting positive outcomes for service providers. Using a person-environment fit model, which highlights compatibility between an individual worker's characteristics and his or her work environment, we examine key risk and protective factors that might contribute to the well-being of domestic violence services providers. Service providers working in domestic violence agencies completed a Web-based survey measuring their perceptions of organizational factors (e.g., workload, control, reward, community, fairness, organizational values) and outcome variables of provider burnout, secondary traumatic stress, and compassion satisfaction. Individualorganizational mismatch emerges as a significant risk factor for burnout and secondary traumatic stress, both of which are negative outcomes associated with less manageable workloads. Secondary traumatic stress is also associated with providers' feelings of having little control over their work and spending more time in leisure, which might be in response to symptoms. Compassion satisfaction is positively associated with higher levels of work experience in domestic violence services and with providers who share the values of their organization. Organizational interventions that protect workers and promote these distinct dimensions of worker wellness can yield vital benefits associated with a healthy workforce.

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“…Relying often on shoe-string budgets, volunteers, and underpaid staff, victim services organizations can be easily burdened by data collection and the extensive record keeping it can require. Some domestic violence agencies are ideologically opposed to or highly suspicious of the top-down and intrusive nature of imposed evaluations (Riger et al 2002;Bennett et al 2004). And, of course, regardless of whether an agency has been in existence for decades or years, their future existence may be affected by the outcome of an evaluation, especially when government funding is low and must be competitively obtained.…”

Section: Academic Contributions For Improving Future Researchmentioning

confidence: 95%

Assessing problematic research: How can academic researchers help improve the quality of anti-crime program evaluations?

Lauritsen

2006

J Exp Criminol

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In this essay I examine some of the problems that prompted the National Research Council (NRC) report and consider how academic researchers might help resolve them. Many of the problems were found to be associated with research designed to assess program effects on child victimization and violence against women, areas in which research participation by subjects is particularly burdensome and difficult to obtain. Yet, program evaluations often assume that the process of subject participation is well understood and that outcome measures are reliable and valid across all subjects. A multidisciplinary, comprehensive and systematic review of victimization programs and past research is needed to advance the rigor of future evaluations. However, academics should not insist that all victim service programs warrant program evaluation as a condition of continued public support, because the decision to retain a program inevitably involves more than a scientific estimate of its effect.

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Effectiveness of Hotline, Advocacy, Counseling, and Shelter Services for Victims of Domestic Violence

Cited by 167 publications

References 20 publications

Intimate Partner Violence Survivors’ Unmet Social Service Needs

Intimate Partner Violence Survivors’ Unmet Social Service Needs

Exploring Individual and Organizational Factors Contributing to Compassion Satisfaction, Secondary Traumatic Stress, and Burnout in Domestic Violence Service Providers

Assessing problematic research: How can academic researchers help improve the quality of anti-crime program evaluations?

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